Dutch Speaking Customer Service Host

3 weeks ago


Cape Town, South Africa Black Pen Recruitment Full time

**Dutch Speaking Customer Service Host (Gaming/eCommerce)**

Our client is a global technology and e-commerce leader with over 20 years worth of experience in the business. From our state-of-the-art offices situated in Cape Town, London and Lisbon, they manage and support operations, tech development, and customer service for a large international online gaming group based in Europe.

**Job Type: Full-Time | Hybrid**

**Requirements**:

- Fluent in Dutch
- Fluent in English
- Be available for 24/7 shift rotations
- Completed high school qualification
- 2 years’ work experience post qualification
- Be in a possession of a degree or a diploma

**Responsibilities**- Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Customer relationship building & management
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
- Performing extra tasks given by managers / shift supervisors as required

**Benefits of Working in the Lisbon Office**
- Flights to Lisbon and a shuttle service from the airport (Relocation)
- Settling in Allowance
- 2 months accommodation or accommodation allowance.
- Company provided accommodation will be in a fully furnished apartment with easy access to the office and public transport.
- Daily meal allowance
- Free local beer every Thursday
- Casual dress code
- Referral commission

**Benefits of Working in the Cape Town Office**
- Relocation Flights to Cape Town
- Shuttle service from the airport
- 3 months of free accommodation
- A free meal daily on shift
- Free access to our gym
- Subsidised return flight home once per year
- Awesome coffee from our onsite Coffee Bar
- Free Friday drinks at the Company Bar
- Casual dress code
- Referral commission

**Do we spark your interest? Then send us your CV today**
**We are looking forward to hearing from you**

—-**
Blackpen Recruitment** is a global recruitment agency that targets European, African and American Markets with headquarters based in **Malta** and **Cape Town**.



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