Communications Specialist
4 days ago
**Introduction**
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
**Role Purpose**
The Communications Specialist will be central to developing and implementing creative communication strategies and plans. These strategies will encapsulate clear and engaging messaging to our diverse client base and stakeholders, conforming with our corporate identity and regulatory requirements.
**Requirements**:
- A degree in Communication, Marketing, Language Studies, Journalism or a related field.
- At least 5 years of experience in marketing and communication in the financial services industry, specifically client communication.
- Proven track record in creative communication strategy development and execution.
- Proficient in using modern communication technology and tools.
- Exceptional writing, editing, and presentation skills.
- Knowledge and understanding of financial and investment principles will be an added advantage.
**Duties & Responsibilities**
- Create, develop, and implement strategic communication plans catering to diverse audiences.
- Creating ideal client experiences through pro-active and system-driven client communication in both English and Afrikaans.
- Draft, edit, and curate captivating content across various platforms and media, ensuring it communicates with clients and stakeholders effectively and efficiently.
- Collaborate with internal teams to ensure that communications are creative, innovative, and aligned with all departments.
- Stay updated with the latest communication technology and trends to enhance our communication models and processes.
- Adhere to corporate identity guidelines and regulatory requirements in all communications.
- Monitor and evaluate the effectiveness of communication strategies, making improvements as needed.
**Competencies**
- Demonstrated ability to effectively communicate complex information in understandable language.
- Strong attention to detail and organisational skills.
- Ability to work collaboratively and build relationships across teams and functions.
- Proven problem-solving and decision-making abilities.
- Knowledge of the regulatory environment as it applies to communication in the financial services industry.
- Able to work in a fast-paced, deadline-driven environment.
- Language proficiency: English and Afrikaans.
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