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Sales Support Assistant

1 month ago

Cape Town, South Africa Kontak Recruitment SA Full time

Cape Town, Western Cape - Sales

**Sales Support Assistant (JB4189)**
**R20 000 CTC**
**Cape Town, Western Cape (Remote)**
**Permanent**

Our client is a Cisco Partner based in the UK who is looking for a Sales Assistant with experience working within an IT Partner or MSP environment to join them in a fully remote capacity.
_ This role is a fully remote position, for applicants living in Cape Town, Western Cape. _
- Applicants are expected to have access to a reliable backup power source to ensure uninterrupted work performance during load shedding._
- Benefits include funded training, contract renewals, wellness programs and bonuses._

**Minimum Requirements**:
Previous experience in a sales support role.
Familiarity with Cisco products and solutions is highly desirable.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Detail-oriented with a commitment to accuracy.
**Duties**:
**Order Processing**: Efficiently process and manage sales orders, ensuring accuracy and timely delivery of products and services.
**Customer Support**: Provide exceptional customer support by addressing inquiries, resolving issues, and coordinating with relevant departments to ensure customer satisfaction.
**Product Knowledge**: Stay updated on Cisco products, technologies, and industry trends to effectively assist the sales team and provide relevant information to clients.
**Quotation Assistance**: Assist in the preparation of sales quotations and proposals for Cisco solutions, collaborating with the sales team to meet customer requirements.
**Coordination with Partners**: Interface with Cisco representatives and distributors to obtain pricing, product information, and support for sales initiatives.
**Sales Team Support**: Collaborate with the sales team to schedule appointments, manage calendars, and facilitate communication to enhance overall efficiency.
**Inventory Management**: Work closely with the inventory and logistics team to ensure adequate stock levels and timely deliveries to customers.
**Administrative Tasks**: Perform general administrative tasks such as data entry, filing, and maintaining organized records to support the smooth functioning of the sales department.

**Kontak Recruitment Disclaimer**:
**Equal opportunity**:All backgrounds are welcomed, with no bias. All are considered based on requirements.
**Job specifics**:Requirements mirror advertisement, duties may adjust for client needs.

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**Offer clarity**:Advert is not a binding offer. Written offers based on pre-employment conditions.
**No direct link**:Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
**Applicant Responsibility**:Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.