Senior Director

6 months ago

Johannesburg, South Africa Visa Full time

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
**Job Description** Strategic Leadership**:

- Act as a thought leader, problem solver, and trusted advisor to the SSA Product Solutions Lead.
- Manage a team of director-level direct reports, overseeing specific markets and clients.
- Collaborate with internal cross-functional leads to drive strategic alignment and ensure the product roadmap supports all common initiatives and priorities.
- Execute and achieve OKRs set for the region.

**Client Relationships & VAS Acceleration**:

- Develop, maintain, and cultivate close relationships with decision-makers and senior management of designated clients.
- Understand clients' business strategies, priorities, needs, and processes, presenting them with product ideas that can enhance their results.
- Develop individual designated clients’ product plans, with corresponding tactics and actions to achieve defined goals.
- Manage the VAS sales pipeline for the markets to ensure sales and revenue targets are achieved.

**Product Delivery & Project Management**:

- Ensure all solutions are delivered on time, within scope and within budget.
- Measure and report project performance using appropriate systems, tools and techniques.
- Perform risk management to minimize project risks and adjust project constraints based on financial analysis.

**Financial Accountability**:

- Be accountable for the overall achievement of Revenue and Cost targets.
- Track project performance, specifically to analyze the successful completion of short and long-term goals.
- Meet budgetary objectives and make necessary adjustments.

**Team Development & Management**:

- Manage, coach, and develop the team to deliver against OKRs and maximize potential.
- Utilize and continually develop leadership skills.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
**Qualifications**

Basic Qualifications

12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
- Superior client management and communication skills
- Demonstrable people management skills, with a track record of people development and coaching
- Understanding of the drivers of retail bank product P&Ls and an understanding of trends in retail bank strategy around customer engagement. Life cycle management and multi-product penetration strategies.
- Understanding Fintechs and Mobile Money Providers
- Digitally curious, follows industry trends and can utilize this exposure to provide compelling supporting information to Visa’s product, customer experience and digital recommendations
- Exceptional leadership and influencing skills and business acumen - thinks strategically to influence and drive tactical execution

**Additional Information**
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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