Operations Manager: Distribution
1 week ago
**Key Tasks and Responsibilities**
- Management of distribution fleet based in Gauteng & Polokwane Cross Dock
- Ensure that the fleet standards are maintained at the highest standards
- Responsible for the cleanliness, neatness and hygiene of all crew, equipment and vehicles within his/her domain
- Execution of key performance indicators related to:
- Customer Service
- Productivity
- Volume - Management of productivity and customer service measures. Leverage distribution efficiencies by aligning resources to outputs
- Volume smoothing thereby ensuring no day exceed 21% of activity contribution
- Manage and review seconds per case to explore savings opportunities
- Assume the role of custodian of customer service to all of our Brands
- Oversee the management of order methods
- Upgrade and maintain image and housekeeping standards
- Management of distributors and third-party Owner Driver contractors
- Sourcing, Training, KPIs, Conversion Plan
- Display an understanding of the OD payment schedule to be demonstrated
- Manage Owner Driver health and profitability
- Leverage systems (PLATO and Trackmatic)
- Enhance processes to execute and monitor delivery schedules driving customer service
- Display understanding of Trackmatic’ s various functions
- Effectively manage shipment documentation
- Develop, control and achieve fixed cost and CAPEX budgets: Thorough understanding of income statements and ledgers
- Management of chosen day delivery system
- Manage Industrial Relationships, staff performance and reward & recognition
- Establish and maintain a set of safety standards
- Reduce waste and stock losses
- Preparation of strategic plans & KPI’s: Demonstrate basic calculation I.E CPK, Consumption ect..
- Achievement of the distribution elements contained within the Distribution Excellence Charter and Operation audits
**Education, Experience and Skills**
- Relevant tertiary qualification (B. Com or Diploma)
- Preferably 5 years’ experience in FMCG distribution
- Analytical
- Advance MS Office skills
- Hands-on management style
- Customer-focused attitude
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