Dialler Administrator

6 months ago

Pretoria West, South Africa Trans Coastal Springs Full time

Responsibilities
- Understand the business processes to effectively support the campaign
- Ensure effective lead loading of data into the dialler/operation for optimal calling and control by following the standard lead loading procedure
- Reporting on lead usage
- Reset metrics where necessary
- Run Daily/Weekly/ Monthly data/dialler reports
- Evaluate, analyse, and tune dialler and /or campaign parameters, call dispositions to drive better understanding of the leads data and implement agreed changes based on results
- Contribute to the production of all required management information for all levels of Telesales management reporting requirements

**Qualifications**:

- Matric
- 2 years’ experience in a Dialler Administrator role
- Database experience in working with MySQL, MSSQL etc

**Salary**: R15,000.00 per month

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