Internal Audit

3 months ago

Cape Town, South Africa Lula Full time

**WHAT WE DO**

We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it

Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.

Speaking of love, we're looking for Lulas who love to make a difference to join our team and change the game.

**WHY WE DO IT**

We care about our family, our work, our community, our country.

We're passionate about EMPOWERING EVERY SME TO SUCCEED.

And to do it, we're BUILDING THE NEXT GENERATION OF FINTECH PRODUCTS TO HELP SMES MAKE CASH FLOW.

Why? Because the more businesses that succeed, the more jobs, money, and opportunities for all South Africans - including Y.O.U.

So get curious.

Rise to the challenge.

Don't settle for average.

Shoot for amazing.

We're here to change the game, the norm, the world,

Because when we change something for the better, we change ourselves too.

You are.

We are.

Lula

**OUR VALUES**

**_Collaborative _**_- we're a clan and work together as a team, always towards a common goal_

**_Committed_**_ - we're accountable and follow through no matter the challenge_

**_Curious_**_ - we look for better ways to do things and make a positive difference_

**_Connected _**_- we stay close to, learn from and look to understand each other and our customers_

**_Compassionate_**_ - we go out of our way to care about our colleagues, our customers and our community_

**OVERALL PURPOSE**

Lulalend is South Africa's first and only online and automated business-lending platform aimed at providing small and medium businesses with quick access to funding to help them grow We use data, technology and design to efficiently deliver capital to a market underserved by banks.

**WHAT YOU WILL BE DOING**

As our Internal Audit, you will report to our Head of Business Operations and be responsible for managing the quality assurance and internal audit processes for our operational teams, in close collaboration with the team leads within each business area. You will work closely with the teams to identify gaps / needs to ensure we deliver a world class customer experience. The focus of the role being on internal audit frameworks, quality assurance, coaching and customer experience in relation to product, process and service.

**QUALIFICATION AND EXPERIENCE**
- Matric/Grade 12 achieved
- Minimum of 5 years experience leading a quality function working as a quality assessor within financial services or similar environment
- Proven track record of developing quality and internal audit frameworks and parameters
- Experience creating quality scorecards
- Background in change management
- Demonstrated experience with quality monitoring and in-depth understanding of KPI's
- Highly flexible and able to adjust to an ever-changing high-pressure environment
- Excellent verbal and written communication skills
- Exceptional presentation skills
- Strong coaching and influencing skills
- Ability to analyze incomplete data, identify issues and come up with solutions

**THE COMPETENCIES WE'RE AFTER**
- The creation of a Internal Audit and QA framework across the organisation identifying and utilising best of breed tools embedded within the CRM tool.
- Ensure all quality and compliance assurance requirements are met
- Support business updates through quality assurance feedback and monitor adherence to
changes
- Facilitate QA criteria updates and how they align to conversion, compliance and customer
service
- Manage the quality system within the customer facing teams space and conduct frequent quality assurance checks
- Handle audit support queries and related tasks when required
- Work with the Sales, Credit and Customer Experience (CX) team members and team leaders to review customer satisfaction feedback and identify training or process gaps
- Plan, schedule and monitor the calibration process between QA, Sales, Credit and CX, team leaders and training
- Escalate major quality, service and compliance issues to management
- Identify with the team leaders any common areas of concern, and work with the Heads of Departments to undertake remedial action and escalate as appropriate
- Ensure appropriate and relevant documentation and record keeping is adopted to monitor
quality and compliance
- Provide weekly and monthly reporting and feedback to give insights into level of quality
assurance of the front-facing customer success team
- Manage the understanding and standard of quality assurance within the business and assist in the delivery of Quality training to employees as required
- Execution of quality control checks and delivering insightful and constructive reporting and feedback on the customer facing teams' performance

  • Internal Audit Intern

    3 months ago

    Cape Town, South Africa Employment Concepts Full time

    **Key Job Functions**: - Prepare internal audit project planning documentation. - Perform control effective and control adequacy reviews of business processes. - Conduct internal audits in line with the internal audit methodology. - Document/compile system descriptions; results of testing; and audit working papers to support findings. - Identify key issues...

  • Internal Audit Intern

    3 months ago

    Cape Town, South Africa Snatch.Work Full time

    We’re seeking an Internal Audit Intern interested in joining a large, listed food manufacturer, with massive brand presence, to be based in the Northern Suburbs, Cape Town. The role requires local, and nationwide travel. **Roles & Responsibilities** - Conduct internal audits on sites as per company guidelines. - Prepare documentation for review, of...

  • Internal Audit Coordinator

    2 hours ago

    Cape Town, Western Cape, South Africa Santam Full time

    About the RoleWe are seeking a highly skilled and experienced Internal Audit Coordinator to join our Group Internal Audit team at Santam. This is an exciting opportunity to contribute to the development and implementation of our internal audit strategy and processes.Key ResponsibilitiesAssist the audit team in setting up and maintaining key tools and...

  • Internal Audit Manager

    2 months ago

    Cape Town, South Africa West Coast Personnel Full time

    Job Purpose:Manage the Internal Audit function, providing assurance and consulting services to the board, audit committee, and executive management. Evaluate and improve risk management, controls, and governance processes. Responsibilities:Develop and execute a risk-based audit planConduct audits and reviews of activitiesEvaluate risk management and internal...

  • Internal Audit Director

    5 days ago

    Cape Town, Western Cape, South Africa The Recruitment Council Full time

    Job DescriptionThe Recruitment Council is seeking a highly skilled Internal Audit Manager to join our team. As a key member of our organization, you will be responsible for managing the Internal Audit Function, providing independent and objective assurance and consulting services to our board, audit committee, and executive management.Key...

  • Internal Audit Manager

    2 months ago

    Cape Town, South Africa The Recruitment Council Full time

    Job ResponsibilitiesLead the internal audit team in carrying out the following responsibilities: Develop and execute a risk based audit plan. Conduct audits and reviews of LionLifes activities, systems and processes. Evaluate whether risks within the organization is appropriately managed. Evaluate whether internal controls are effective in mitigating the...

  • Associate-internal Audit

    3 months ago

    Cape Town, South Africa LRI Invest S.A. Full time

    **Role Location: Cape Town **Department: Internal Audit Level of the role: Associate Employment Type: Permanent **Key** *** **Responsibilities**: - Adhere to the Institute of internal Auditors (IIA) code of ethics and standards - Assist in the execution of the internal audit plan - Perform internal audits onsite or remotely as per the internal audit plan...

  • Internal Audit Manager

    3 months ago

    Cape Town, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Cape Town- Salary- R900k - R850k- Job Type- Permanent- Education- 4-year qualification in Internal Audit, CIA/CISA- Experience- 5-8 years’ working experience- Reference- IA09072021SW- - finance.jobs(at)staffingprojects.co.za- Fax- 0865728847Job Title: Internal Audit Manager Location: Cape Town **Salary**: R900k -...

  • Internal Audit Coordinator

    5 days ago

    Cape Town, Western Cape, South Africa Santam Full time

    What will you be responsible for? An exciting opportunity has arisen for an Internal Audit Coordinator to take on a pivotal role within the Group Internal Audit division, reporting directly to the Senior Audit Manager for IT & Projects. The Group Internal Audit serves as a vital governance and control function for the Santam Group. The operational...

  • Internal Audit Coordinator

    5 days ago

    Cape Town, Western Cape, South Africa Santam Full time

    What will you do? An exciting opportunity exists for an Internal Audit Coordinator to take on a pivotal role within the Group Internal Audit team, reporting directly to the Senior Audit Manager for IT & Projects. The Group Internal Audit serves as a vital governance and control function for the Santam Group. The daily operations of a contemporary...

  • Internal Audit Coordinator

    5 days ago

    Cape Town, Western Cape, South Africa Santam Full time

    Key Responsibilities: An exciting opportunity has arisen for an Internal Audit Coordinator to take on a pivotal role within the Group Internal Audit division, reporting directly to the Senior Audit Manager for IT & Projects. The Group Internal Audit function is crucial for governance and control within the Santam Group. The operational support...

  • Internal Audit Manager

    3 months ago

    Cape Town, South Africa Maersk Full time

    Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We have an opportunity available for a career-minded individual to join us as Manager - Internal Audit, with Group Internal Audit (GIA), based in Cape Town. GIA works in a dynamic environment and adds value by providing...

  • Internal Audit Supervisor

    3 months ago

    Eastern Cape, South Africa University of Fort Hare Full time

    Eastern Cape, Eastern Cape **The University of Fort Hare is a vibrant, equitable and sustainable African university, committed to teaching and research excellence at the service of its students, scholars and the wider community.** **The University of Fort Hare seeks to appoint for the following vacancy**: **INTERNAL AUDIT SUPERVISOR (REF - 8403)** **Job...

  • Risk and Internal Audit Clerk

    3 months ago

    Cape Town, South Africa Absolute Pets Full time

    The position is based at the Support Office in **Cape Town**, however extensive local travel will be required to ensure compliance. The position will report into our Chief Financial Officer. **Roles and Responsibilities** **Stock Control**: - Set-up inventory count plan and oversee and manage cyclical and physical inventory counts, ensuring accuracy and...

  • Internal Audit Co-ordinator

    3 months ago

    Cape Town, South Africa Sanlam Full time

    **What will you do?** - An exciting career opportunity exists for an **Internal Audit Co-ordinator **to perform a new and critical role within the **Group Internal Audit** team, reporting to the Senior Audit Manager IT & Projects. This role will be based in **Cape Town.** Group Internal Audit serves as an essential governance and control function for the...

  • Internal Audit Co-ordinator

    3 months ago

    Cape Town, South Africa Sanlam Full time

    What will you do? An exciting career opportunity exists for an Internal Audit Co-ordinator to perform a new and critical role within the Group Internal Audit team, reporting to the Senior Audit Manager IT & Projects. This role will be based in Cape Town.  Group Internal Audit serves as an essential governance and control function for the...

  • Internal Audit Manager

    3 months ago

    Cape Town, South Africa Rory Mackie & Associates Full time

    Our client has a dedicated global in-house Internal Audit function responsible for performing all internal audit reviews throughout their business. The primary role of Internal Audit is to provide the Boards and Executive Management with independent (objective and impartial) Assurance as well as advisory services designed to add value and improve operations...

  • Internal Audit Manager | Cape Town

    1 month ago

    Cape Town, South Africa The Recruitment Council Full time

    Our client is on the lookout for an Internal Audit Manager that will manage the Internal Audit Function, providing independent and objective assurance and consulting services to the board, audit committee, and executive management. This role involves a systematic and disciplined approach to evaluating and improving the effectiveness of risk management,...

  • Internal Audit Manager

    3 months ago

    Cape Town, South Africa RPO Recruitment Full time

    RPO Recruitment's client is seeking a dedicated Internal Audit Manager! We are actively seeking a skilled individual to fill this important role within our organization. As the Internal Audit Manager, you will be responsible for overseeing the internal audit function and ensuring that our company's risk management and control processes are effective and...

  • Internal Audit Graduate CT FY25

    3 months ago

    Cape Town, South Africa KPMG-SouthAfrica Full time

    Description of the role and purpose of the job: Our national Internal Audit, Risk and Compliance Services practice provides strategic sourcing of Internal Audit; Enterprise Risk Management; Governance, Regulatory Compliance, Contract Compliance and Sustainability services. This opportunity involves a strong focus on Internal Audit solutions to our clients. ...