Retention Consultant

3 weeks ago


Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Insure**Function**:Retentions**Date**:16 Aug 2023**Key Purpose**
- To convince existing and prospective clients to remain with Discovery Insure.
- **Areas of responsibility may include but not limited to**
- Achievement of client retention targets
- Achievement of not taken up (NTU) targets
- Accurate, timely administration on relevant system
- Achievement of monthly product and soft skills knowledge targets
- Stakeholder engagement
- Adherence to risk and compliance requirements
- Teamwork, self-management and alignment with Discovery values

**Education and Experience**
- Matric (Essential).
- FAIS Credits - full qualification (Essential).
- RE 5 qualification (Essential).
- Class of business certificate (Essential and/or advantageous)
- Continuous Professional Development (CPD) certificate (Essential and/or advantageous)
- Minimum 2 years’ retentions experience in the short-term insurance industry (Essential)
- Minimum of 2 years’ sales experience (Essential)
- Degree (Advantageous)
- EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.


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