Administrator
4 weeks ago
**JOB SUMMARY**
This role is designed to provide administrative support to Marvel Management, focusing on office-based tasks and responsibilities. The assistant will work closely with the manager to ensure smooth operations and help achieve business objectives.
**KEY PERFORMANCE AREAS & RESPONSIBILITIES**
**Admin support to Marvel Management**
- Assist in Marvel administration and management of all operational requirements.
- Support in liaising with outsourced transfer companies when needed
- Assist in booking and confirming all transfers for guests, VIPS, and management.
- Assist in daily and weekly reporting on sales and operations
- Support in distribution of rates, when required
- Assist in daily and monthly recons on transfers and payments
- Support in liaising daily with the central reservations team and the sister properties concierge or front desk
*
**Marketing Support (Marvel & Newmark)**
- Assist with creative input and maintenance briefing to marketing for Marvel Tours website
- Assist with Sales, Marketing, and Business Development for Marvel Tours
- Support in Social Media Management for Marvel
- Assist with month-end reports for Newmark Marketing department
- Assist with PR-related tasks as requested
- Liaise with marketing for design updates on all Brand Collateral as requested by management
**QUALIFICATIONS & EXPERIENCE**
- Grade 12 (Matric) Senior Certificate
- Minimum 2 years experience in a similar administrative position
- Tertiary Diploma (NQF Level 6) in business/office administration or hospitality management - beneficial but not required if previous work experience is suitable
**SKILLS & ATTRIBUTES**
- Excellent attention to detail
- Excellent organizational skills
- Customer service orientated
- Logical and practical (analytical skills)
- Accurate and consistent output of work
- Ability to work efficiently and fast paced
- Proactive individual who takes initiative, not confined to a job specification
- Self-motivated and ability to work without supervision
- Friendly disposition, inter-personal skills and positive attitude
- Results driven
- Telephone etiquette
- Tech-savvy - Intermediate level Microsoft Office: Word, Excel and Outlook
- Outlook calendar management
- Honest and trustworthy
- Reliable
- High level of maturity and EQ
- Well-groomed and presentable
**Job Types**: Full-time, Permanent
**Experience**:
- Administrative office procedures, practices and equipment: 2 years (required)
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