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IT Technician

4 months ago

Cape Town, South Africa West Coast Group Full time

**INTRODUCTION**

We are an established restaurant group (The West Coast Group), consisting out of 3 diverse brands (Cape Town Fish Market, Kapstadt Brauhaus, Happy Folks), looking for a proactive, energetic, and experienced individual to help manage IT infrastructure and Point of Sale Systems at our Head Office and our stores.

Head Office Location: Table View, Cape Town, South Africa

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:

- Installation of new Desktops, Notebooks, Printers, Operating Systems and Hardware
- Maintenance, troubleshooting and upgrading of computer hardware, software, networks, and peripheral equipment.
- Managing and maintaining the Microsoft Operations environment.
- Maintaining Servers and Workstations.
- Networking (cabling, DHCP, static IPs, wireless setup and support).
- Install of entire system as well as managing.
- Perform PC rollouts.
- Provide technical installation support for Office and Windows environments.
- Provide basic Document Management support.
- Install and maintain automated backup and anti-virus software.
- Callouts to stores around Cape Town, possibly to other locations in South Africa.
- Managing Pilot Point of Sale HQ Database, sending new batches
- Assisting Stores with Point of Sales related issues remotely or on-site.
- Assisting at New Stores with Computers, Network, POS Units, Pilot Software.

**REQUIREMENTS**:

- Microsoft Office
- Microsoft Windows
- Antivirus Software
- Remote tools AnyDesk, TeamViewer etc
- Backup Procedures
- Network protocols TCP/IP
- Installation of Routers, Switches and Wireless Access Points
- DHCP, Static IPs, VLANS, IP Subnetting
- Valid Drivers License
- Own Reliable Transport

**Additional bonus skills**:

- A+ Certification
- Any Microsoft certification
- N+
- Pilot Point of Sale Experience

**Personal Attributes**:

- Remain flexible, function under pressure and maintain a positive attitude and work performance in a variety of circumstances.
- Can work within a team, but also independently.
- Have good communication skills.
- Have a natural tendency to be self-driven and highly self-motivated with a sense of pride in their work.
- Show initiative.
- Have a strong sense of integrity, and is open, honest and ethical in everything they do.
- Be able to accept constructive criticism.

**Job Type**:Full-time & On-Site (No Remote)**

**Ability to Commute**:

- Cape Town, Western Cape (required)

Pay: R20 000,00 - R25 000,00 per month

Application Question(s):

- Drivers License?
- Own reliable transportation?

**Experience**:

- Microsoft Office: 1 year (preferred)
- Microsoft Windows: 1 year (preferred)
- Microsoft Windows Server: 1 year (preferred)
- DHCP, Static IPs, VLANS, IP Subnetting: 1 year (preferred)
- Installation of Routers, Switches and WAP: 1 year (preferred)
- Pilot Point of Sale Software: 1 year (preferred)

**Language**:

- English (preferred)
- Afrikaans (preferred)

Willingness to travel:

- 50% (preferred)

Expected Start Date: 2024/05/01