Communication Manager

2 weeks ago

Centurion, South Africa Health Solutions Full time

**Introduction**

Momentum Health Solutions, an entity of Momentum Metropolitan Holdings Limited delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.

**Role Purpose**

Develop, implement and maintain an integrated communication strategy, through consistent and engaging messaging that enhances the brand, engages clients and supports business strategy. Manage communication team members and the inflow and outflow of work.

**Requirements**:
**Minimum Qualification**
- Degree in Communication, Marketing, Languages or related qualification (Essential)

**Minimum Experience**
- 5-7 years' experience in Communication, Marketing or Brand Management (essential)
- 3-5 years' managerial experience (desirable)

**Minimum Knowledge**
- Marketing
- Working knowledge of graphic design, social media and public relations
- Knowledge of print and electronic media
- Knowledge of photography and audiovisual production

**Duties & Responsibilities**

**Internal Processes**
- Develop an integrated communications strategy that supports the marketing and brand strategy of the business through integrated practices, and supports the overall business strategy.
- Plan and manage the design, content development and production of all internal communication materials and collateral, in support of the brand, human capital and marketing strategy.
- Coordinate and liaise with relevant business and support functions to align strategy and drive one message across the different businesses.
- Align the communication strategy to support human capital messaging, business unit requirements, events and campaigns.
- Collaborate with the relevant stakeholders to manage the implementation of communication initiatives, through defining the target audience, various stakeholders and appropriate messaging.
- Design, manage and implement an internal Public Relations, social media (employee app) and communications strategy.
- Assess existing collateral and communications in terms of value add and quality and implement improvements where required.
- Influence the use of communication systems and tools, and investigate and implement alternatives where feasible.
- Liaise with relevant agencies and service providers in the production and delivery of communication material.

**Client**
- Provide authoritative expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with internal and external stakeholders and clients.
- Make recommendations to improve client service within area of responsibility.
- Participate and contribute to a culture that builds rewarding relationships, facilitates feedback and provides exceptional client service.

**People**
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Lead team members to deliver on the strategy within agreed service levels.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving own and employees’ career development.

**Finance**
- Contribute and manage the area-specific budgets to minimise expenditure, in alignment with operational plans.
- Identify opportunities to enhance cost effectiveness and increase operational efficiency.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

**Competencies**
- Language and writing skills
- Editing skills
- Communication skills
- Planning and organising
- Time management
- Stakeholder management
- Networking and relationship building
- Leadership and management
- Developing Strategies
- Making Decisions
- Meeting Timescales
- Managing Tasks
- Providing Insights
- Generating Ideas
- Articulating Information

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