Internal Sales Representative

2 weeks ago

Johannesburg, South Africa Scitech Placements Full time

Gauteng, JHB - Northern Suburbs
- Monthly Basic Salary (Market related, Negotiable)

Our Client in Randburg, is looking for a young and energetic Internal Sales Representative.

**SUMMARY**: Responsible for all internal sales activities in assigned accounts or regions. Manage quality and consistency of product and service delivery.

**PRIMARY RESPONSIBILITIES**:

- Assist with answering incoming calls
- Assisting with verbal quotations via phone
- Assist clients with product selections via phone
- Follow-up on quotes for existing and new projects not yet ordered
- Follow-up on delivery dates for existing order to be delivered
- Follow-up on courier POD’s when required
- Follow-up on pro forma client payments within 14 days from date of order.
- Dispatch and receiving of Gauteng stock
- Balance Gauteng stock levels versus Baan
- Assist external sales with all paperwork
- Promote company products at all times
- Daily printing of the outstanding sales report, 9000 orders & delivery notes
- Capturing purchase order information onto BaaN
- Distribution of and updating stock level reports
- Ordering of stock for Johannesburg Warehouse
- Liaising with production on sales and stock matters
- Attend to calling customers
- Manage all paper work regarding collecting customer
- Liaise with accounts department on sales related matters
- Liaise with factory staff on all customer related matters 24. Support external sales staff with all queries

**ADDITIONAL RESPONSIBILITIES**:

- In depth technical knowledge of all products
- You may from time to time be required to do deliveries, collections and site repair work
- Report to sales team of upcoming projects based on information obtained from quote report
- Identify potential new customers and channels to market
- From time to time, duties, responsibilities and roles might require work to be done outside of this job description
- Identification of any products which may offer increased sales potential
- Gather and report on market information where required to
- Gather competitor product information for sales team
- Gather market information and report on this Knowledge and skills

**KNOWLEDGE AND SKILL REQUIREMENTS**:

- Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school (Matric; Grade 12) diploma or technical equivalent.
- Work requires willingness to work a flexible schedule though normal working hours are 7:30am to 4:30pm with 30 minute lunch break.
- Ability to persuade and influence others. Ability to develop and deliver presentations. Ability to create, composes, and edits written material. Strong interpersonal and communication skill.
- High level of computer literacy with excels, word, PDF and Power Point advanced skills.
- Professional and neat appearance, non-smoker, and ability to communicate in both English and Afrikaans
- Ability to work under pressure and to learn fast with time management skills
- Creating demand of the products in our market.
- Working as a key point contact between customer & organization.
- Demonstrating product to the clients.
- Handle complete sales life cycle and customer complaints
- Ensuring high quality customer satisfaction and follow up and through
- Self-analysis and reporting skills.
- Ensuring 100% of targets achievement.
- Managing distribution channel of products. Knowledge and understanding of basic office policy and procedures and terminology
- Be able to complete some routine and non-routine tasks in an office environment
- Be able to plan and organize both familiar and new tasks able to use a problem-solving approach to respond appropriately to a wide range of enquiries
- Can produce and respond to detailed written and oral communication in an office setting
- Use a range of numerical and graphical data for the office environment
- Able to work on own initiative or with others on tasks with minimum supervision
- Show an awareness of others’ roles, responsibilities and requirements in carrying out tasks and instructions

For more information please contact:

- Lili Keet

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