Inbound Call Centre Agent

**Senior Customer Service Agents Wanted** Responsible for supporting all inbound and outbound customer interactions for all supported contact centre channels in a friendly, knowledgeable and professional manner. **Based in Brackenfell.** *** **Working hours**: 40 hour work week scheduled any five days from Monday to Sunday (shift work between 8am -8pm),...

Structure, Grade & Reporting Job grade/level OP2 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 0 Core Description Provide a service that will exceed the expectations of the Company’s customers - both external and internal and to ensure that the agreed standards in respect of...

We are looking to expand our rental team! **Why you should apply**: Our agents are our most valuable assets and we are expanding! Why should you join us? The quality of our team! Our office chemistry is fun and supportive. Our principal and mentors are very hands on and dedicate ourselves to promoting and helping our fellow agents in achieving their goals...

**Afrikaans Telemarketing Agent** Northern Suburbs Cold calling Afrikaans home language Excellent communication & sales skills Deadline driven Proficient in MS Office Salary R11 500 p.m **Job Types**: Full-time, Permanent **Salary**: From R11,500.00 per month Ability to commute/relocate: - Brackenfell, Western Cape: Reliably commute or planning to...

**Purpose of the Job**: The purpose of the Contact Centre Real-Time Data Analyst role is to participate in and support the gathering, analysis and understanding of the customer services’ operational data and analytics requirements and translating these requirements into real-time analytics. This role ensures the provision of meaningful operational...

Closing Date 2023/02/24 - Reference Number SHO230216-3 - Job Title Contact Centre Real Time Data Analyst - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town. - Purpose of the Job The purpose of the Contact Centre Real-Time Data Analyst role is to participate in and...

**Purpose of the Job**: The purpose of the Customer Services Training Facilitator is to equip the Customer Services Team with the required knowledge and skills to deliver against our customer service experience ambitions. The role aims to develop short To ensure that we optimise our service delivery to our customers and align with our teams, this role the...

Closing Date 2023/03/24 - Reference Number SHO230316-1 - Job Title Customer Services Training Facilitator - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Customer Services Training Facilitator is to equip the Customer Services...

**Afrikaans Telemarketing Agent** Northern Suburbs Cold calling Afrikaans home language Excellent communication & sales skills Deadline driven Proficient in MS Office Salary R9 600.00 to R11 500.00 p.m target based **Job Types**: Full-time, Permanent **Salary**: R9,600.00 - R11,500.00 per month **Experience**: - Cold Calling: 1 year...

Closing Date 2024/05/17 - Reference Number SHO240510-2 - Job Title Property Development Manager - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell - Purpose of the Job The purpose of the Property Development Manager is to effectively and efficiently **manage a portfolio of...

**Purpose of the Job**: **Job Objectives**: Translating the Group’s reputational approach and PR practices into practical operational processes across the Contact Centre ensuring escalations are managed according to process to mitigate any brand and reputational risks. Supporting the Contact Centre leadership team to manage escalations, regulatory and/or...

Closing Date 2023/03/24 - Reference Number SHO230317-3 - Job Title Senior Customer Relations Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job - Job Advert Details - Job Category Communications - Job Objectives Translating the Group’s...

**Hearing Aid Labs, Brackenfell, nationwide company is looking for a dedicated committed, experienced secretary to fill the full time position in the Brackenfell Store in Brackenfell, Cape Town,** **Requirements: - ** Age 26+ Ability to interact with people on a friendly professional basis presenting the front end of the retail store. [Call Centre,...

**Hearing Aid Labs, Brackenfell, nationwide company is looking for a dedicated committed, experienced secretary to fill the full time position in the Brackenfell Store in Brackenfell, Cape Town,** **Requirements: - ** Age 26+ Ability to interact with people on a friendly professional basis presenting the front end of the retail store. [Call Centre,...

**Purpose of the Job**: The MMA Customer Support Specialist is to provide meaningful support to Money Market Accounts customers regarding for both technical and general account payments. This role efficiently manages all customer queries, going above and beyond to ensure client satisfaction, as well as collaborating with Computicket and Shoprite Customer...

Closing Date 2023/06/22 - Reference Number SHO230615-5 - Job Title Customer Support Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The MMA Customer Support Specialist is to provide meaningful support to Money Market Accounts customers...