Tenant Accounts Administrator

1 week ago


Pretoria, South Africa Ability Recruitment Full time

2023-08-16 - 2023-08-30
- Permanent
- JHB002889
- Property- Gauteng, Pretoria
- R 250000 - R 275000 Annually Cost To Company- The purpose of the role is to reconcile vacated tenant accounts accurately and in the required time frame to ensure the tenants are refunded correctly and on time. The role is also responsible for the correct adjustment to tenant accounts based on requests received from Property Management and Credit Control.
**MDA experience is essential.**
- REQUIREMENTS:

- 2 years’ experience in an accounting environment is preferable
- MDA experience is essential

DUTIES:
Adjustments to Tenant Accounts.
- Generate instructions (multi, single or CSV) to Data Capturers from RFI’s received once the account has been reconciled to ensure that the request is relevant.
- Generate instructions to charge LMR to tenant accounts as per schedule received from Utility specialist.
- Generate instructions to transfer deposits to rental accounts as per Tenant Diaries received from Supervisors.
- Prepare instruction to charge repairs to tenant accounts as per Vacate inspections received from Property Managers.
- Ensure that RFI’s are signed off by the correct parties and that the correct supporting documentation is attached.
- Ensure that Notice of Cancellation, Amendments and Re
- instatements have been signed by the relevant parties.
- Ensure that Edit Tenant notes re the above have been updated on MDA.
- Check Consent to Transfer form to ensure that banking details on MDA are correct.

Finalizing Tenant Accounts.
- Calculate interest on deposit and credit to tenant accounts for vacating tenants.
- Reconcile tenant accounts and ensure that tenants have been charged correctly from start of lease.
- Ensure that final reconciliation and Vacate inspection is sent to FBI for tenants with a debit balance.
- Ensure that there are no job cards outstanding.
- If the tenant has another account with the Company ensure that the correct Consent to Transfer form is obtained and the refund transferred to the new account.
- Complete the refund sheet and ensure that it balances with tenant’s account on MDA.
- Send refund pack to Portfolio and Property Manager to be signed as per SODA.
- Ensure that refunds are returned timeously from Portfolio and Property Managers and sent to Creditors to process the refund to the tenant.

Clearing Ex
- Tenant credit balances
- Inform Credit Control of incorrectly allocated receipts.
- Reconcile tenant accounts to determine balance and do necessary corrections to clear balance.
- Resolve queries on accounts before month
- end.
- Ensure that all accounts with a vacate date older than three months have been cleared.
- For more information please contact:

- Ryan Coston



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