Internal Sales Rep/sales Teams Support

7 months ago

Johannesburg, South Africa Dream Hotels and Resorts Full time

Your primary function would be dual, a ) to provide support to our Sales Managers in the continuous development of existing and prospective_ _Dream Vacations Club _**_(DVC)_**_ clients, and b) to sign up new deals, perform upgrades, and schedule appointments._
- _

**DUTIES**:

- Represent Dream Hotels & Resorts (DHR) in a positive and professional manner.
- Collaborate with all personnel and external contacts to satisfy clients and meet company objectives.
- Identify and assist in the creation and implementation of departmental improvement solutions.
- Arrive on time, support the Sales Team, and schedule
- At all times hold a positive, friendly and obliging attitude, whilst ensuring a professional telephone etiquette
- Maintain a clean and organized work environment.
- Ad hoc duties assigned by your manager.

**Administrative duties**:

- Keep accurate sales targets, data collection, & reports for Business Managers (weekly and monthly).
- Manage Contract Administration Requests such as additions, deletions, and amendments to upgrades and new sales.Develop quotations (Needs analysis) on each call
- Conduct ongoing customer needs, analysis of customer requirements through first-party resources to identify the best product for the client
- Participate in management meetings and take responsibility for sales improvement initiatives and other assigned action items.
- Conduct regular customer review calls in accordance with the customer review procedure and follow up as needed.
- Assist with customer escalation in accordance with the escalation procedure.
- To hit the target, make routine follow-up calls in accordance with the renewal procedure. Renewal Sales Objectives
- completed Dream Escapes’ Sales and appointments for DVC
- Following up’s with clients daily and weekly for appointments set to our sales team
- Perform ongoing and timely reporting functions such as quotes, bookings, and upgrades.
- Contribute to the completion of sales pipelines.
- keep track of leads received & outcomes thereof for month-to-month sales reports.

**Requirements**:

- Min of 8 - 12 yrs exp in Supporting a Sales Team
- Matric
- Tertiary qualification would count in your favour
- Ideally you would stay within a radius of 20 km from Bryanston city centre_

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