Medical Debt Collector

**Company Overview**:
**Responsibilities**:

- Contact patients and third-party payers to collect outstanding medical debts in a professional and respectful manner.
- Review patient accounts, identify delinquent accounts, and determine appropriate action for resolution.
- Verify medical aid information and eligibility to facilitate accurate billing and claims processing.
- Collaborate with medical schemes, healthcare providers, and patients to resolve billing discrepancies and disputes.
- Negotiate payment plans and settlements with patients, taking into consideration their financial situations and the organization's policies.
- Maintain detailed and accurate records of all interactions and communications related to debt collection activities.
- Stay updated on relevant healthcare laws, regulations, and compliance requirements to ensure ethical and legal debt collection practices.

**Qualifications**:

- High school diploma or equivalent; additional education or certifications in healthcare administration, finance, or related fields are a plus.
- Proven experience as a Medical Debt Collector or in a similar role within the healthcare industry.
- Knowledge of medical billing procedures, insurance claim processing, and healthcare reimbursement systems.
- Strong communication and negotiation skills, with the ability to handle difficult conversations with empathy and professionalism.
- Excellent organizational skills and attention to detail.
- Team player

**How to Apply**:
**Job Types**: Full-time, Permanent

**Language**:

- Do you speak Afrikaans? (required)

Ability to Commute:

- Plattekloof, Western Cape (required)