Medical Debtors Clerk

**Company Overview**:
**Responsibilities**:

- Process claims (consultations and theatre procedures) using Elixir-Live.
- Follow up on all claim rejections.
- Create quotations for theatre billing.
- Assist doctors and patients with medical aid information.
- Register and update doctors on medical aid schemes.
- Contact patients and third-party payers to collect outstanding medical debts in a professional and respectful manner.
- Review patient accounts, identify delinquent accounts, and determine appropriate action for resolution.
- Verify medical aid information and eligibility to facilitate accurate billing and claims processing.
- Collaborate with medical schemes, healthcare providers, and patients to resolve billing discrepancies and disputes.
- Perform petty cash reconciliation.
- Conduct month-end procedures.
- Send out daily payments list and allocate payments from bank and medical aid statements.
- Maintain detailed and accurate records of all interactions and communications related to debt collection activities.

**Qualifications**:

- High school diploma or equivalent; additional education or certifications in healthcare administration, finance, or related fields are a plus.
- Proven experience as a Medical Debtors Clerk or in a similar role within the industry.
- Knowledge of medical billing procedures, medical/insurance claim processing, and healthcare reimbursement systems.
- Strong communication and negotiation skills, with the ability to handle difficult conversations with empathy and professionalism.
- Excellent organizational skills and attention to detail.
- Punctual and able to work effectively in a team.

**How to Apply**:
**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Plattekloof, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Afrikaans (required)

Application Deadline: 2024/04/08