IT Mobile Data Specialist
1 day ago
**Overview of the Role**
- Provide front line, technical support
- Handle escalated assignments/calls from customers relating to data and new technology
products and services to ensure that Customers receive the benefit of products and
services in a proficient, professional manner.
- Troubleshoot and resolve mobile data device conflicts with computer peripherals and
devices.
- Communicate clearly between the client and internal departments (Call Centers) to offer an
effective resolution of customer queries.
- Maintain efficient, effective and professional service levels in a manner that constantly
meets the required performance standards
- Ensure continuous customer retention, including follow up courtesy calls to monitor
customer needs and satisfaction levels
- Document all problems and resolutions identified into the knowledge base for future use by
all customer care and support staff and for use in reporting in general.
- Ensure continuous follow-‐up on transaction being processed and measure the applicable
turnaround times, as determined in SLA
- Understand the mobile solutions marketplace and remain abreast of latest developments in
the Mobile Data arena
**Competencies**:
- Understanding of Mobile Data and its components, including GSM/GPRS/3G and LTE
- Excellent knowledge of Computer Laptop and PDA Operating Systems
- Knowledge of Data Networks and its connectivity (lans/wans/tcp/ip etc)
- Ability to define sometimes complex technical solutions
- Fully conversant with Microsoft operating systems, server platforms and messaging platforms.
- Good level of knowledge/experience of Mobile Data would be beneficial
- Applicant should have previous experience in a customer-facing role.
- Working knowledge of mobile data services and peripherals
- Knowledge of networking concepts and protocols.
- Understanding of Microsoft products
- Knowledge of the telecommunications is essential
- Knowledge of Information technology is essential
- Knowledge relating to the convergence of telecommunications and IT is essential
- Knowledge of support requirements for operating systems is essential
- Understand the mobile solutions marketplace.
- Understanding of Mobile Network layout preference
**Skills**:
- Analytical
- Problem solving
- Communication (verbal and written)
- Computer proficiency
- Facilitation
- Decision making
- Co
- ordination
- People networking
- Technical skills is essential
- Customer interaction skills is essential
**Attitudes**:
- Customer centric
- Quality Oriented
- Attention to detail
- Stress tolerant
- Solution driven
- Self Motivated
- Self Learner
**Education and Qualification Requirements**:
- Matric with Degree/Diploma in Information technology or Telecommunications;
- At least 1 IT certification + ITIL certification (Cisco/Blackberry/MCSE/A+,N+);
- 3+ years’ experience in IT support or Telecoms support (Networks, Business support or customer service);
- Experienced in outbound call handling activities;
- Drivers license
Ability to commute/relocate:
- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)
-
Mobile Data Specialist
2 weeks ago
Johannesburg, South Africa Motivity (PTY) Ltd Full time**ROLE PROFILE** **Position Title** Mobile Data Specialist **Level** Skilled **Department** Operations **Drivers License** Yes **Overview of the Role** - Provide front line, technical support - Handle escalated assignments/calls from customers relating to data and new technology products and services to ensure that Customers receive the benefit of...
-
Mobile Data Specialist
2 weeks ago
Johannesburg, South Africa Motivity (PTY) Ltd Full time**ROLE PROFILE** **Position Title** Mobile Data Specialist **Level** Skilled **Department** Operations **Drivers License** Yes **Overview of the Role** - Provide front line, technical support - Handle escalated assignments/calls from customers relating to data and new technology products and services to ensure that Customers receive the benefit of...
-
Mobile Application Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Recru-it Full timeAbout the RoleWe are seeking an experienced Application Developer to join our team at Recru-it. As an Application Developer, you will be responsible for designing and developing high-quality web and mobile applications that meet the needs of our users.Key Responsibilities:• Design and develop high-quality web and mobile applications• Collaborate with...
-
Regional Global Mobility Specialist
2 days ago
Johannesburg, South Africa De Beers Group of Companies Full time**Company Description - Join us as a Regional Global Mobility Specialist.** People are at the heart of our business and HR in Anglo American seeks to provide the Group with a capable and engaged workforce within a culture that fosters safety, inclusion, innovation and performance. In this we will create a sustainable competitive advantage for our...
-
Specialist - Mobile Advertising Solutions.consumer
9 months ago
Johannesburg, South Africa MTN Nigeria Full time**Mission/ Core purpose of the Job** Responsible for the managing of all Mobile Advertising campaigns and operational support. This includes all current and future mobile advertising platform partners across the broader mobile advertising products and services ecosystem. The role also works cross functionally between IT/IS and project management teams to...
-
Senior Mobile App Specialist
2 days ago
Johannesburg, Gauteng, South Africa Goldman Tech Resourcing Full timeWe are seeking an experienced Senior Mobile App Specialist to join our client's team at Goldman Tech Resourcing. This role requires a skilled professional with a strong background in mobile app development, specifically with Angular 2, Ionic, Cordova/Capacitor.About the OpportunityThis is a fantastic opportunity for a seasoned developer looking to take their...
-
Mobile Application Solutions Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeJob Title: Mobile Application Solutions SpecialistWe are seeking an experienced Mobile Application Solutions Specialist to join our team. In this role, you will be responsible for designing, developing, and optimizing mobile applications using Ionic and Flutter frameworks.About the Role:You will work closely with cross-functional teams to integrate...
-
Mobile Application Software Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Hr Xchange Full timeJob OverviewWe are seeking a highly skilled Mobile Application Software Specialist to join our team at Hr Xchange. The successful candidate will work collaboratively with senior developers to design and develop in-house software solutions for mobile devices.This role requires experience working with native mobile development technologies, such as Flutter, or...
-
Experienced Mobile App Specialist
4 days ago
Johannesburg, Gauteng, South Africa Goldman Tech Resourcing Full timeWe are seeking an Experienced Mobile App Specialist to join our clients team at Goldman Tech Resourcing. This opportunity is ideal for individuals looking to secure a new role in 2025.About the RoleAs a key member of our team, you will be responsible for developing mobile applications using Angular 2, Ionic, and Cordova/Capacitor. We require candidates with...
-
Senior Web and Mobile Application Architect
4 weeks ago
Johannesburg, Gauteng, South Africa Recru-it Full timeWe are Recru-it, a leading organization in the tech industry, seeking an exceptional Senior Web and Mobile Application Architect to join our team.The successful candidate will be responsible for crafting visually appealing and user-friendly web and mobile applications. They must have a strong motivation to continuously improve their skills through...
-
Mobile Android Developer Specialist
7 days ago
Johannesburg, Gauteng, South Africa Goldman Tech Resourcing Full timeWe are seeking a skilled Mobile Android Developer Specialist to join our team at Goldman Tech Resourcing. As an experienced developer with at least 6 years of experience in C# Object-Oriented Programming, you will play a crucial role in driving the success of our mobile applications.The ideal candidate will have a strong background in Android programming,...
-
Resource Mobilization and Partnership Specialist
5 months ago
Johannesburg, South Africa UNFPA Full time**The Position**: Under the overall guidance of the Regional Director for UNFPA ESARO, the position will be under the direct supervision of the Regional Resource Mobilization and Partnerships Advisor with functional reporting to the Head of the Middle-Income Country Technical Hub (MIC-Hub). The position will strengthen traditional and non-traditional...
-
Mobile Developer Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Hr Xchange Full timeWe are looking for a skilled Mobile Developer to join our team. This role offers a unique opportunity to work on large projects with mobile apps in a production environment.Key ResponsibilitiesDesign and develop mobile applications using Native Mobile Development Technologies or Flutter.Collaborate with internal teams to deliver high-quality software...
-
Johannesburg, Gauteng, South Africa Network Recruitment Full timeWe are looking for a skilled Cross-Platform Mobile App Developer Specialist to join our team at Network Recruitment. The successful candidate will be responsible for designing and developing high-quality mobile applications using Ionic and Flutter frameworks.About the Role:This is a challenging opportunity for an experienced mobile app developer who can...
-
Data Insights Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Data Centrix Full timeData Centrix: Data Analyst PositionWe are seeking a highly skilled Data Analyst to join our team at Data Centrix. The successful candidate will have a strong background in data analysis and be able to extract valuable insights from large datasets.Job Description:In this role, you will be responsible for collecting, cleaning, and organizing data from various...
-
Sales Specialist
1 day ago
Johannesburg, South Africa Dimension Data Full timeThe primary objective of the Sales Specialist is to promote Dimension Data’s solutions and services in such a way that is accessible by different stakeholders with different levels of technical expertise. They will work across accounts and verticals with the aim of selling these solutions and services. They demonstrate Dimension Data’s capability and...
-
Mobile Application Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Plus 1x Full timeA highly motivated individual with strong programming skills and a passion for mobile development is required to fill this role. We are looking for an experienced Android and iOS Developer who can create innovative mobile applications using various programming languages such as Kotlin, Java, Swift, and Objective-C.
-
IT Specialist
2 weeks ago
Johannesburg, South Africa Africanhits.co.za Full timeAn IT specialist is needed as soon as possible, we are looking for someone who knows how does the process of mobile data works. How does mobile data get collected & convicted back into cash after someone has downloaded a song online. If you know how the process work you can call or WhatsApp the owner of Africanhits.co.za directly. 067 190 4172 Ability to...
-
Cloud Sales Specialist
1 week ago
Johannesburg, South Africa Dimension Data Full timeDo you consider yourself a self-starter? Do you want to work for a company that appreciates your initiative and has the ability to develop your career in the most effective way possible? We believe this Cloud Sales Specialist position was created for you! Please read through and apply. Dimension Data is looking to hire a Senior Cloud Sales Specialist to...
-
Intermediate Mobile App Developer
7 days ago
Johannesburg, South Africa Network Recruitment Full timeExperience Required: 3 years of experience in mobile app development. Strong expertise in mobile frameworks such as Ionic and Flutter, as well as experience with Firebase, Cordova, and .NET Core. Solid understanding of RESTful APIs, Play Store/App Store deployment, and mobile application lifecycle. Hands-on experience integrating mobile apps with back-end...