Database and Research Officer

9 hours ago


Johannesburg, South Africa University of the Witwatersrand Full time

Key Responsibilities:
- Correctly capture data on the Customer Relationship Management System- Update data to improve data quality- Clean data by following pattern of wrong data structure- User training- System testing- Bug recording- Bug reporting- Design and run customized reports from the Customer Relationship Management System- Publish customized reports for internal use by Development and Fundraising Managers and Team Members- Maintain published reports- Clean Prospect and Donor profiles on the Customer Relationship Management System- Verify Prospect and Donor information on the Customer Relationship Management System- Assign Prospects to relevant flags on the Customer Relationship Management System- Ensure that all Prospect and Donor data is up-to-date and correct**Requirements**:
- Bachelor’s Degree, or equivalent relevant qualifications, in Information Systems / Information Technology / Computer Science- 2 Years of work related experience- Business and/or systems management- CRM knowledge including report design (Salesforce or DevMan experience advantageous)- Accurate data capturing including bulk uploads- System testing and bug management- Interrogating and analysing information in a CRM database- Basic prospect researchPreferences:
Work experience in a Higher Education Environment.Detailed DescriptionJob RequirementsAdditional DetailsHow To ApplyClosing Date: 24 January 2025 Minimum Salary- Maximum Salary- CurrencyAmount of Travel- Work At Home



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