Program Manager

2 weeks ago

Cape Town, South Africa Austral Education Group Full time

**THE POSITION**

Austral Group is looking to fill the position of Program Manager for South Africa with a professional and energetic person who can contribute ideas and take on responsibilities to match our growth as the leader in educational travel and academic programs. We are a unique team of young professionals from all around the world, which makes working at Austral Group a dynamic and multicultural experience that will contribute greatly to your professional development.

Your success will be measured in accordance with the overall success of the travel and online programs. Attention to detail with focus on superior client satisfaction is essential.

**The Program Manager needs to be based in Cape Town or Johannesburg, South Africa.**

Travel may be required.

**Key Responsibilities**:

- Schedule creative and academically challenging itineraries consisting of company visits, based on Client requests;
- Develop relationships with businesses, universities, government agencies and non-profit organizations throughout South Africa for academic content sourcing;
- Plan itineraries with client and commercial manager during proposal and planning stages;
- You will accompany clients to some business meetings, and may be required to facilitate business discussions with University MBA/EMBA students.

**You will excel in this position if you**:

- are a self-starting leader who enjoys entrepreneurial environments and challenges;
- are obsessively focused on operational excellence and total client satisfaction;
- understand the business environment in South Africa are familiar with the major companies, and are able to contact and develop professional relationships with the business executives of these organizations;
- have strong research skills to learn about new business trends;
- are flexible;
- possess superior interpersonal skills.

**Qualifications and Experience**:

- University degree or business-related experience;
- Strong aptitude in meeting planning, conference organization, public relations, or related experience;
- Ability to interact with senior management of international companies, and expertise in managing high-level relationships;
- Highly organized and detail-oriented profile;
- Strong negotiation skills;
- Ability to work in a fast-paced environment with an emphasis on superior client satisfaction;
- Strong communication and interpersonal skills, creativity, and a positive attitude;
- Knowledge of G-suite. Previous experience with Slack and Salesforce desirable;
- Fluency in English

**Job Type**: Temporary

Application Question(s):

- Do you live in Cape Town or Johannesburg? Please indicate which one.

**Language**:

- English (required)

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