Program Manager

2 weeks ago

Cape Town, South Africa Expleo Full time

Overview:
The purpose of the IT Program Manager I is to deliver on IT programs and projects and related initiatives with the aim of delivering improvement in business performance. The role works with business stakeholders to define IT programs and projects, including establishing the overall benefits and business case, the sequence and scope of enabling projects and the business change activities that are needed to realise the overall goal, ultimately providing demonstrable value in line with business and IT strategy and enterprise architecture. The role further delivers on all activities related to a program or project including project planning, execution, timing, functionality, quality, communication and cost and does so within the established programme management methodology and standards.

**Responsibilities**:

- Effective co-ordination of programs and projects and management of their inter-dependencies including oversight of any risks and issues arising. This includes co-ordination of new capabilities for the business to enable effective change and realisation of projected benefits.
Ensure delivery and governance, including roadmaps, schedule, financials, dependencies and risk management, within the IT delivery framework and alongside IT PMO.
- Work with solutions teams across IT and external partners to define and iteratively refine a program of initiatives to deliver business outcomes.
- Support in the define and developing the strategic roadmap and desired outcomes for program management.
- Manage programme execution to ensure successful delivery of the programme and subsidiary projects.
- Plan and optimise effective utilisation of resources throughout program and project delivery and execution
- Consolidate, monitor and control program and subsidiary projects work to ensure successful delivery of project objectives within budget, scope, time and quality.
- Consolidate, monitor and control program costs to ensure delivery of the program and subsidiary projects within budget and profitability guidelines.
- Ensure effective quality assurance and the overall integrity of the program - focusing inwardly on the internal consistency of the program and outwardly on its coherence with infrastructure planning, interfaces with other programs and corporate, technical and specialist standards.
- Facilitate good program governance, including contracting, program governance meetings, risk management, issue management, quality assurance and corporate governance adherence.
- Ensure optimal allocation of resources and skills within the program's individual projects
- Ensure timely and accurate reporting on the status and progress of the programs and projects to the Portfolio Manager, IT Leadership and key stakeholders.
- Prepare dashboards and regular reports to create transparency and tracking of requests and projects.

Qualifications:

- Degree or Diploma in Information Technology / Computer Science or related.
Project Management Certification / Designation with Project Management South Africa (PMSA).
- Program Management Certification / further studies in program management

Desirable:

- Project management knowledge
- Additional course or certification in Project Management
- Certified functional consultant in any one specific domain

**Skills**:

- +3 years' experience in a similar role, driving and executing multiple programs and projects to deliver on strategic objectives.

**Experience**:

- Program Management Certification / further studies in program management
- Demonstrable experience delivering programs/projects through cooperation and collaboration with 3rd party delivery partners (including negotiations) as well as a range of business internal stakeholders.
- Experience in a retail or FMCG environment
- Demonstrated project management skills with strong knowledge of work estimation and planning.
- Experience working with agile methodologies and in ITIL environments
- Working knowledge of business process management, including budgeting, resource allocation and procurement processes.
- Knowledge of Quality Management
- Knowledge of Disaster Recovery
- Knowledge of Data and Technical Architecture.
- Knowledge of Application Testing.

**Benefits**:
We are guided by shared values in all things we do: Courage, Excellence, Collaboration, Respect and

Accountability.
- Courage - We are bold thinkers and doers, always ready to take on new challenges. We think of ourselves as entrepreneurs, matching creativity with vigilance.
- Excellence - We are united by a shared ambition: change the game, together. Continuous performance is both an objective and a mindset.
- Collaboration -Teamwork and emotional intelligence are what makes us stand out in a crowd. We stand shoulder to shoulder, with our clients and our peers, through good times and setbacks.
- Respect - We are a hive of different profiles, and we place a high value on openness and transparency. We show respect, always.
- Accountability - We are reliable.

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