Telesales Agent

LiquidCapital is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital aims to creatively solve problems and add value to people by ensuring Mobility for Good.

LiquidCapital forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.

If you are seeking an exciting and rewarding opportunity, then this is the career journey you’ve been waiting for.

**Position Overview**:
The Telesales Consultant will be responsible for generating Warranty/Booster, Service & Maintenance, LPP, Adcover/Deposit Cover, Paint Tech & Tyre & Rim Sales. Generating leads/ sales on various campaigns & projects. Responsible for the achievement of Daily, Weekly and Monthly targets, through outbound telephonic contact.

**Specific Role Responsibilities**:

- Achieve / exceed sales targets
- Follow-up all sales leads in a timely and effective manner
- Adherence to QA and Compliance criteria as per FAIS requirements
- Responsible for follow-ups
- Ability to cross-sell, sell from a large range of branded products/services, as well as the ability to close
- Ability to accurately assess customer needs and potential, identify and deal with objections that may arise
- Accurate daily recording of all call details on the LMS
- Maintain and develop professional selling skills
- Daily administration

**Qualifications and Experience**:

- Grade 12 / Matric
- Fully FAIS accredited as per requirements set out according to your DOFA date
- RE Qualification - as per DOFA date
- Up to date with CPD Hours
- Minimum 1 - 2 year’s sales experience (telesales environment) or if no work experience (school leaver), a passion for sales is a must
- Experience in an inbound/outbound call centre environment
- Motor industry experience will be an advantage

**Skills and Personal Attributes**:

- Excellent telephone selling skills with professional telephone manner and commercial acumen and the capability to communicate with enthusiasm and drive
- Excellent communication (verbal and written) - Good command of the English language
- Results driven
- Good negotiating and closing skills or ability to take instructions in order to be trained by an experienced sales coach
- Target and incentive driven
- Energetic
- Multi-tasking
- Excellent time management and attention to detail
- Confident and assertive
- Ability to work under pressure
- Team Player
- Accuracy in data capture
- Outgoing and vivacious personality
- Computer literate - MS Word, Excel, Outlook, and CRM experience/knowledge (added advantage)
- Strong formal sales training/understanding or willingness to learn and share knowledge
- Criminal and Credit Clear
- Reliable or own transportAbility to work late and weekend shifts
- You are required to illustrate integrity and honesty in the handling of cash/finances, in that in your role you may be required to provide some form of financial advice on financial products
- Study assistance will be provided to those that haven’t completed their RE/FAIS qualification (work back agreement will be signed)