Boutique Manager

4 weeks ago

Hermanus, South Africa Helderberg Personnel Full time

The purpose of the position is to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.
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**Requirements**:

- Grade 12
- Experience in a 5-star hotel or similar environment advantageous
- At least 3 years retail sales experience
- Knowledge of Hermanus area and surrounds
- Must be motivated, enthusiastic, and energetic
- Must be a team player, with a positive attitude
- Willing to work shifts
- Able to work under pressure

**Duties will include but not limited to**:

- Manage Boutique and travel desk
- Liaising with guests
- Monthly stock control
- Selling and communicating with guests
- Meeting monthly budgets
- Meet sales budgets by motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customer satisfaction through excellent service
- Maintain outstanding store condition and visual merchandising standards
- To assist in Front Office operations if and when needed
- Ensure the store remains clean and presentable at all times

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