Front Office Receptionist

**Office Receptionist Job Description**

**Job Purpose**

Handle the Reception area by greeting visitors and delivering exceptional customer service assistance. Answer calls and re-direct them, accordingly, addressing visitor questions and needs. Provide an overall welcoming environment. Perform adhoc administrative duties as needed.

**Responsibilities**
- Efficiently and courteously answer all incoming and outgoing phone calls and timeously direct them appropriately
- Deal with all telephonic enquiries
- Manage the front desk reception and being the first point of contact for the internal team and any external visitors
- Function as the face of the company - the first point of contact for visitors and staff, welcoming and assisting visitors with whatever they need on arrival
- Prepare and serving teas, coffee, and other refreshments to clients as and when required
- Handle mail distribution and manage the process of receiving packages or deliveries
- Arrange messengers and couriers for deliveries and collections.
- Ensure that the entrance area, meeting, and boardroom is always stocked with informative reading material and is always kept in a presentable state
- Compile and distribute office correspondence on behalf of the Executives.
- Manage documentation and correspondence requiring signatures.
- Compile, type and prepare correspondence, documents, presentations, proposals, and reports.
- Log IT support calls as and when problems occur
- Manage the building and premises and any maintenance and improvements
- Assist with dealing with external maintenance persons and tradesmen to ensure that all office maintenance and repairs are carried out on time
- Supervise the Cleaning staff and service provider
- Obtain quotes from service providers when necessary
- Proactively track and order stationery, supplies and equipment
- Provide administrative and logístical support to the team

**Requirements**:

- 2-5 years relevant Reception experience
- Strong Microsoft Skills (typing, MS Excel, Windows, PowerPoint)
- Relevant qualifications

**Competencies**
- Attention to Detail
- Client Service
- Initiative
- Interpersonal Skills
- Motivation
- Planning & Organising
- Professionalism
- Teamwork

**Job Types**: Full-time, Permanent

**Salary**: R8,000.00 - R10,000.00 per month

Ability to commute/relocate:

- Olifantsfontein, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (required)

**Experience**:

- receptionist: 2 years (required)
- office administration: 2 years (required)