Sales Supervisor

7 months ago


Johannesburg, South Africa RecruitAGraduate Full time

**Job Information**:
Job Opening ID
ZR_1267_JOB

Hours of work
Full-time

Industry
Health Care

Location Type
In Office

Salary
R25 000 plus monthly incentive

Remuneration Term
Per Month

Province
Gauteng

City
Johannesburg

Country
South Africa
-

**Responsibilities**:

- Lead and manage: Supervise and manage a team of telesales representatives, providing guidance, support, and mentorship to maximise their potential and achieve sales targets
- Set targets: Establish ambitious sales targets and develop strategies (with your team and management) to ensure their achievement
- Monitor team performance, identify areas for improvement, and implement corrective measures as necessary
- Train and develop: Conduct training sessions to enhance the sales skills and product knowledge of the telesales team
- Continuously coach and provide feedback to improve their performance and drive results
- Monitor sales activities: Regularly monitor and evaluate sales activities, including call quality, conversion rates, and customer interactions
- Implement monitoring systems and provide constructive feedback to improve performance
- Provide motivation and incentives: Implement motivational programs and incentives to inspire the telesales team to exceed targets
- Recognise and reward exceptional performance to foster a high-performance culture
- Sales strategy development: Collaborate with the sales management team to develop effective sales strategies, identify market opportunities, and stay updated on industry trends
- Contribute to the overall sales strategy and assist in its implementation
- Reporting and analysis: Prepare regular sales reports and performance analysis to track individual and team progress
- Provide insights and recommendations based on data to drive continuous improvement
- Compliance and ethics: Ensure adherence to company policies, sales processes, and ethical standards
- Promote a culture of integrity, professionalism, and compliance within the team

**Requirements**:

- Degree or diploma in sales, commerce or a similar field
- Excellent telephonic, verbal and written skills, with fluency in Afrikaans and English
- 2+ years' experience of leading a sales team is essential
- Strong analytical abilities: Proficient in analysing sales data, identifying trends, and making data-driven decisions to improve performance
- Results-driven mentality: A track record of being focused on achieving sales objectives and driving team performance
- Team management experience: Prior experience in managing a sales team, including coaching, training, and performance evaluation
- Customer relationship management: Ability to build and maintain strong relationships with clients, ensuring high levels of customer satisfaction
- Strategic thinking: Capable of developing and implementing sales strategies to capitalise on market opportunities and drive growth
- Problem-solving skills: Aptitude for identifying and resolving sales-related issues, both at an individual and team level.
- Adaptability and resilience: Flexibility to navigate changing market conditions, handle setbacks, and adapt strategies accordingly

Personality requirements:

- Assertive: Lead by example and motivate the telesales team in a confident and self-assured approach
- Dominant: Take charge of the sales floor, providing clear direction and guidance to teams
- Resolute: Stay focused on sales objectives and demonstrate unwavering determination in the face of challenges
- Tenacious: A relentless drive to succeed and inspire teams to surpass targets
- Charismatic: Having a captivating charm and magnetic personality will help build strong relationships with clients and motivate teams


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