Maintenance (Swimming Pools)

**Key Responsibilities**:
1. Supervision & Leadership
- Lead a team of pool attendants, lifeguards, and maintenance pool support staff.
- Provide guidance, training, and support to ensure a cohesive and efficient team.
- Foster a positive and customer-centric atmosphere among staff.

2. Operational Excellence
- Oversee the day-to-day operations of the pool, including opening and closing procedures.
- Ensure the pool area is clean, well-maintained, and adheres to safety standards.
- Monitor pool water quality and collaborate with maintenance for necessary adjustments.
- Ensure that all Gardens and Grounds are kept neat, tidy, clean and well maintained.

3. Guest Experience
- Interact with guests to ensure a high level of satisfaction and address any concerns promptly.
- Coordinate poolside services, including food and beverage offerings, to enhance the guest experience.

4. Safety and Compliance
- Enforce pool safety rules and regulations, promoting a secure environment for guests and staff.
- Conduct regular safety drills and training sessions for the pool operations team.
- Stay updated on industry standards and ensure compliance with relevant health and safety regulations.

5. Inventory Management
- Manage inventory of pool supplies, towels, and equipment.
- Coordinate with the procurement team to ensure an adequate stock of necessary items.

**Must have**:

- Proven experience in a supervisory or managerial role within a hospitality or recreational setting.
- Certification in lifeguarding and knowledge of pool operations.
- Strong leadership, communication, and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Familiarity with health and safety regulations related to pool operations.

**Behavioral** Competencies**:

- Leadership
- Communication Skills
- Customer Focus
- Team Collaboration
- Problem Solving
- Safety Orientation
- Attention to Detail
- Time Management
- Conflict Resolution