Branch Administrator: Stockbroking

2 months ago


Durban, South Africa Nedbank Full time

**Job Classification**
- Job Family- Investment Banking
- Career Stream- Commercial Support
- Leadership Pipeline- Manage Self: Technical

**Job Purpose**
- To provide administrative and operational support into a regional stockbroking branch as well as Head Office in the support of the strategic goals of the stockbroking business unit.

**Responsibilities**:

- Build and maintain sound relationships with both internal and external stakeholders by maintaining a high level of service to all stakeholders.
- Establish and maintain professional relationships with Head Office by leveraging off support to them and ensuring that service is delivered in line with expectation and within compliance.
- Ensure customer needs are understood and met through regular interaction; attending to their complaints promptly; meeting deadlines and following all instructions correctly.
- Establish and maintain sound working relationships with team by operate as an active team member.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practised and certifications obtained and/or maintained within specified time frames.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Preferred Qualification- Relevant Business Diploma/Degree- Minimum Experience Level- 3 years experience in an administrative role in Financial Markets**Technical / Professional Knowledge**
- Banking procedures
- Business writing
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- business unit specific operational knowledge
- Administrative procedures and systems
- Banking knowledge
- Behavioural Competencies- Communication
- Collaborating
- Stress Tolerance
- Work Standards
- Managing Work
- Quality Orientation
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_


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