E- Commerce Administrator
7 months ago
**Company overview**:
Decofurn Furniture is a leading furniture retailer with a unique warehouse shop concept and a substantial online presence. With over 32 years in the industry, we're dedicated to innovation and excellence. Join our dynamic team to contribute to our digital-first approach.
**Role overview**:
The e-commerce administrator supports our eCommerce and Digital Director, focusing on website maintenance, product catalogue management and optimisation to enhance the shopping experience.
**Key responsibilities**:
Update and manage the product catalogues and Product Information Management (PIM) system.
Improve website navigation and user experience through effective tagging and filtering.
Coordinate with digital agencies for campaigns, promotions, and product launches.
Conduct user testing and participate in project implementations for website enhancement.
Perform regular site audits for product accuracy and availability.
Assist in marketing activities and digital campaign setups.
Handle customer inquiries and liaise with teams to resolve issues.
Assist the director with other administrative requests as needed.
**Requirements**:
At least one year of experience in a similar role, including experience with PIM.
Knowledge of web design principles, web analytics, and e-commerce platforms (notably Shopify).
Understanding of digital marketing concepts.
Proficiency in Microsoft Office Suite, especially Excel.
Strong organisational, communication and interpersonal skills.
The ability to multitask, handle pressure and a detail-oriented, positive attitude.
**Application**:
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