Supervisor: Operations Europcar Polokwane Downtown

1 month ago


Polokwane, South Africa Motus Corporation Full time

Car rental company Europcar is seeking a customer oriented, deadline driven individual who thrives on working in a fast paced environment to join their team based at the Polokwane Downtown as a Supervisor: Operations. The Supervisor: Operations oversees all activities in the branch environment; ensuring that the team functions effectively in delivering high levels of customer service and fulfilling vehicle safety, quality control, risk management, and claims procedures. It is a role that demands high levels of resilience in carrying out the duties of the position and operating with a smile in Nelspruit Airport which often throw's a variety of challenges

**Position Overview**: The purpose of the position is to supervise all branch activities, ensuring that the team functions effectively resulting in high levels of customer service being delivered and enabling achievement of relevant targets and customer service metrics.
**Specific Role Responsibilities**: Job Outputs: - Plan, organize, coordinate and supervise all branch activities. - Ensure that telephones are manned, answering calls, assisting with queries and making reservations as required. - Management of shift handover and daily reports. - Cash management and banking. - Supervising office and car park, deployment of manpower within the branch and support environments. - Manage risk through ensuring that company assets and resources are safeguarded at all times. - Ensure correct fleet mix based on customer demand. - Oversee housekeeping and cleanliness of the branch and operating environment. - Document management - Supervision and development of staff including training, coaching and counseling. - Leading by example and motivating staff to deliver a world class service to all customers, using every opportunity to sell to customers by turning inquiries into rentals. - Authorize leave, overtime, walk-ups and time keeping of team members. - Schedule and hold monthly team meetings and information sessions. - General office, administration and car park duties completed daily. - Ensure the branch is Compliant and clear all Compliance reports and deadlines timeously - Health and safety experience - monthly reports to be done
**Qualifications and Experience**: Minimum Experience: - 2 years supervisory / team lead experience in a similar environment. Car rental experience is preferred and highly desired. Minimum Qualification: - Matric or equivalent NQF level 4 qualification. Preferred Qualification: - Business Management or other relevant tertiary qualification. Minimum Requirements: - Valid unendorsed drivers’ license. - Own, reliable transport - an advantage. - Competent using MS Excel and MS Outlook. - Working knowledge of Basic Conditions of Employment Act (RSA positions) or relevant basic conditions of employment legislation (Namibia, Botswana, Swaziland positions). NB: The appointed person may be required to work weekends/shifts/overtime as required.
**Skills and Personal Attributes**: Competencies: - Communication skills - Business, operations and personnel supervision skills. - Planning, organizing, monitoring, evaluation and reporting. - Able to effectively communicate goals, objectives, problems and solutions to stakeholders. - Diversity Management: Effective in working with people of different cultures and values. - Customer Service - Time Management - Conflict management - Ability to provide counselling, coaching, mentorship and support to ensure harmonious work environment. - Work under pressure - Assertiveness - Emotional Intelligence - Strong organizational, multitasking and administrative skills. - Good judgment and problem solving skills. - Sales and growth orientated: understand the market and competition, and drive for results. - Innovative, decisive and disciplined. Personal Attributes: - Committed - Professional; must project a professional, mature and positive image during all interactions. - Highly resilient - Honesty and integrity in all business dealings. - Energetic - Deadline driven - High tolerance levels and have an “open door” attitude. - Must have a vision for the team, and the drive and ability to strive for that vision.



  • Polokwane, South Africa PSG Konsult Ltd. Full time

    **Designation**: Insure Adviser Assistant | Polokwane, Limpopo **Category**: Administration and Operations **Job Level**: Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents **Posted by**: PSG Financial Services **Posted on**: 20 May 2024 **Reference Number**: POS37717 **Closing...

  • Plant Supervisor

    1 month ago


    Polokwane, South Africa Acumen Resources Development (Pty) Ltd Full time

    **Introduction** **Production**: Responsible to ensure that the production processes run reliably and efficiently to optimise production. Efficiently manage resources available in order to optimise plant and truck utilisation, raw materials, human resources and finances to supply the required products of high quality on time at a...


  • Polokwane, South Africa HotelJobs.co.za Full time

    Housekeeping Supervisor Location: Polokwane **If you see yourself as a professional, with an eye for detail we have the perfect position for you.** **Housekeeping Supervisor at a unique Hotel** - Minimum of 2 years’ experience in a housekeeping supervisor position in a similar standard hotel/lodge. - Polite, friendly and organised person with a strong...


  • Polokwane, South Africa A-Z Business Professionals Full time

    Location: Polokwane **If you see yourself as a professional, with an eye for detail we have the perfect position for you.** **Housekeeping Supervisor at a unique Hotel** - Minimum of 2 years’ experience in a housekeeping supervisor position in a similar standard hotel/lodge. - Polite, friendly and organised person with a strong personality that can think...

  • Operations Supervisor

    1 month ago


    Polokwane, South Africa Career Circuit Full time

    **NQF Level as Minimum Requirement**: Level 4 Equivalent to Standard 10 / Grade 12. **Minimum Experience Required**: 2 - 3 Years Transport Experience. **Language Requirements**: English. **Key Responsibilities**: Ensure that the correct driver is on the correct vehicle and that the manifest corresponds. Ensure that the vehicles have the assistants to...


  • Polokwane, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Polokwane Central- Salary- Market related- Job Type- Permanent- Education- BCom- Experience- Minimum 5 years’- Reference- 250522FJAPM04- - finance.jobs(at)staffingprojects.co.za- Fax- 0865728847Large mining entity in Limpopo is looking for an Accounts Payable Supervisor. Must have a completed BCom degree and experience using...

  • Practice Manager

    1 month ago


    Polokwane, South Africa Intercare Group South Africa Full time

    **ABOUT** Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are. Intercare...

  • Operations Supervisor

    1 month ago


    Polokwane, South Africa IntelliStaff Full time

    Location: Polokwane, Limpopo_ - Requirements:_ - _ Degree/Diploma in Transport Management_ - _ 3 years of transport experience_ - _ Must be fluent in English_ - Responsibilities:_ - _ Ensure that the correct driver is on the correct vehicle and that the manifest corresponds._ - _ Ensure that the vehicles have the assistants to complete the task. _ - _Ensure...

  • Warehouse Supervisor

    1 month ago


    Polokwane, South Africa Motus Parts Full time

    **Alert Engine Parts** is searching for a **Warehouse Supervisor** yo join the team in **Polokwane**.The purpose of this position is to work closely with the warehouse manager to ensure that the warehouse always operates effectively. **Position Overview**: **Specific Role Responsibilities**: **Key Performance Indicators includes, but not limited to.** -...

  • Istore Store Manager

    1 month ago


    Polokwane, South Africa Core Group Full time

    iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller, is opening a brand new store in Polokwane and is looking for a dynamic Store Manager to join our iStore team! As the iStore, Store Manager you would be responsible and accountable for the Store and all its workings. You would lead the teams to ensure they perform at...

  • Night Auditor

    1 month ago


    Polokwane, South Africa Intercon Recruitment Full time

    *5 Hotel in Polokwane is looking for an experienced Night Auditor. Must have previous experience within the Hospitality Industry. Bookkeeping & Accounting experience will be an advantage. Salary is market related and negotiable depending on experience **Responsibilities**: Accounting Responsibilities Making sure that all the information is accurate and...


  • Polokwane, South Africa Motus Corporation Full time

    **INTERNAL VACANCY- CARGO MOTORS** **Mercurius Motors Polokwane CV** **Apprentice** *** Mercurius Motors Polokwane CV currently holds vacancy for an **Apprentice**. Reporting to the Service Manager, the primary purpose of this position is to repair Trucks and Buses according to dealer/distributor's standards and specifications in the most productive...


  • Polokwane, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Programme Manager: Education **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Reservations Manager

    1 month ago


    Polokwane, South Africa HotelJobs.co.za Full time

    **New Vacancy - Reservations Manager** Luxury Boutique Hotel - Polokwane, Limpopo Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Create rate plans, loading rates into the Opera management system and working...


  • Polokwane, South Africa InstallerNet SA (PTY) Ltd Full time

    **EXTERNAL ADVERT: Telematics Field Technician** **REPORTING TO: Operations Manager** **LOCATION: Polokwane** **PURPOSE OF THE POSITION** - Install and maintain vehicle Cameras in all type of vehicles. - Install and maintain Vehicle telematics in all type of vehicles. - Install and maintain Aftermarket Safety systems in all type of...


  • Polokwane, South Africa JDJ Diagnostics Full time

    JDJ Diagnostics is looking for dynamic and mature individuals with at least 1 year experience, to work in Polokwane, Limpopo. **Job Summary** - Draws blood as required using safety procedures. - Observes the physical condition of patients during blood taking, applies sound phlebotomy practices in order to ensure safety and comfort. - Pre-and post-test...


  • Polokwane, South Africa RCL FOODS Careers Full time

    At **RCL FOODS** we grow what matters!!! Our Talent Team is looking for a proactive & efficient **Shift Warehouse Controller** with great interpersonal skills to join our **Vector Logistics** team. The role will be based in **Polokwane.** This position exists to control the processes of inbound, outbound and stock handling in order to maintain efficiency...

  • Floor Supervisor

    1 month ago


    Polokwane, South Africa The Foschini Group Full time

    **Job ID**:17063**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:TFG Sports Division**Province**:Limpopo**Location**:Limpopo All Areas**Suburb**:Polokwane / PietersburgPosition Description:

  • Operations Manager

    1 month ago


    Polokwane, South Africa Bright Placements Full time

    Live out - South African drivers’ licence - Must live in area or be willing to relocate - Experience in hospitality in 4*/5* hotels/lodges - Must be able to manage a team Ability to commute/relocate: - Polokwane, Limpopo: Reliably commute or planning to relocate before starting work (required)


  • Polokwane, South Africa HotelJobs.co.za Full time

    Location: Polokwane (Live-Out) **Salary: Negotiable - Depending on experience** - Minimum of 3 years’ experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel - Should be experienced within all different areas of a Hotel - Polite, friendly person with a strong personality that can...