Information Systems and Technology Manager

2 weeks ago

Rosebank, South Africa SPARK Schools Full time

**About SPARK Schools**:
SPARK Schools is a network of independent schools that provides affordable, globally competitive education through Africa’s first blended learning model. This innovative model elevates student achievement and provides the tools teachers need to serve their students effectively.

This blended learning model, which combines classroom teaching and online instruction, allows teachers to anticipate student needs and equips schools to provide personalized education at an affordable cost. SPARK Schools is pioneering this transformative education model to ensure the accessibility of university and careers for all.

SPARK Schools has a culture of collaboration, because getting South Africa to lead global education takes a team effort. We are innovators who strive for excellence through persistence and a sense of urgency to achieve SPARK Schools’ vision, mission and social transformational objectives. Our work environment is vibrant/cheerful, fast-paced/dynamic, engaging/stimulating, tech-enabled and data driven.

SPARK Schools is a high growth, mission and values-driven entrepreneurial organisation, operating 20 primary schools, 4 high schools and serving over 15,000 families in 2023. We are looking for dynamic people to join our team.

Reports To: Head of Data and Technology

**Purpose of Role**:
To enable the creation of business value at SPARK Schools using the appropriate and aligned systems and technological

solutions. The ability to think at a strategic level to assist all business units in the selection, implementation and operation

of systems which will eliminate operational and tactical issues before they arise.

**Requirements**:
**Responsibilities**:

- Guide the technological direction of SPARK Schools by constructing business plans, overseeing network security

and directing online operations
- Assist the Technology Executive to plan, coordinate and lead strategic technological projects
- Interrogate the current technology architecture and system landscape with an intent of identifying inefficiencies,

and implement corrective actions
- Map out the end-to-end SPARK Schools system ecosystem
- Craft the system blueprint that outlines the system architecture and the flow of information from one system to

another
- Drive integrated planning, design, optimization, operation and control of technological products, processes and

services
- Identify source and target systems and the integration type across our system ecosystem
- Ensure the Information Technology structure is optimally configured to deliver excellent service, and that the IT

team is adequately skilled and supported to do such
- Design and manage appropriate information security controls in line with SPARK Schools objectives, compliance

requirements, and existing environmental risk
- Ensure systems and data are adequately protected and can be recovered in an incident to agreed levels (data

protection, disaster recovery and business continuity)
- Ensure data is protected, secured across our systems, and not accessible to unauthorized users in adherence to

POPI Act, GDPR and other data legations
- Identify gaps with the change deployment process and recommend remedial actions that will lead to optimal

operation to support business according to agreed principles (i.e. performance, availability, service level and

capacity metrics).
- Provisioning of business systems with the correct technical support. i.e. security, infrastructure performance

measurement
- Maintain customer satisfaction in line with strong customer ethic, by ensuring agreed levels of support are

achieved and exceptions are properly managed
- Gatekeeper for implementation of changes into production environments
- Ensure systems’ stability by implementing change control and release management per ITIL
- Ensure effective IT Governance is adhered to, in accordance to COBIT
- Provide training to members of staff at all levels to inform them of changes to systems, processes and usage

protocols
- Measure quantitatively and qualitatively the usefulness of each system deployed
- Provide technical assistance to the Technology team with the programming techniques and debugging, platforms

and frameworks to achieve team’s goals
- Lead all systems and technology initiatives

**Technical Experience (Non-negotiable)**:

- Extensive knowledge of software development process and its technologies
- Strong knowledge of computer programming languages, such as Python, Javascript, Google Script
- Experience in both SQL, NoSQL and in-memory database design, creation and maintenance
- Strong knowledge of HTML technologies and web frameworks
- Proven successful history of delivering complex development projects
- Solid understanding of user interface design and UX design principles, ideally having worked with front-end

frameworks such Material Design
- Essential to have experience and knowledge of Google Cloud and MS Azure platforms
- Google Firebase and mobile a

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