Retail Advisor

7 months ago

Stellenbosch, South Africa Burnt Studios Full time

**Purpose**

To provide a professional, efficient, and effective service to support the general functioning of the business.

**Key responsibilities**
- Ensure high levels of customer satisfaction through excellent sales service.
- Ascertain customers’ needs and wants.
- Welcome and greet customers.
- Informing customers about sales, promotions, and policies.
- Recommend and display the items to the customers according to their taste and style.
- Maintain the quality of services provided to the customers.
- Maintain friendly and good relations with the customers.
- Manage point-of-sale processes.
- Actively involved in the receiving of new shipments.
- Keep up to date with product information.
- Accurately describe product features and benefits.
- Follow all company policies and procedures.
- Deal with complaints in a patient and helpful manner.
- Provide information and other services such as handling returns of merchandise.
- Maintain outstanding store condition and visual merchandising standards.
- Maintain a fully stocked store.
- Maintain a clean and orderly environment in the store.
- Receiving, unpacking, and arranging new shipments from suppliers and vendors.
- Arranging and labeling goods on the display shelves.
- Pricing, labeling, and barcoding when needed.

**Job specification**:
**Skills**:

- Interpersonal communications skills
- Oral and written communication skills.
- Organisational skills
- Customer service orientated
- Basic administration skills

**Experience and Qualifications**:

- Basic understanding of sales principles and customer service practices.

**Knowledge**:

- Knowledge of retail sales & the Burnt brand

**Personal attributes**:

- Time-management skills
- Attention to detail
- Solution driven work approach
- Self-motivated with a methodical mode of operation
- Ability to work in a fast-paced environment.
- Honest and reliable
- Friendly, helpful, confident, and engaging personality.

**Other**:

- Physical fitness and stamina.
- Commercial awareness

**Company Culture/Organisational Fit**:

- Quality
- Innovation
- Diverse team members
- Integrity
- Participate and contribute to a culture of Continuous Improvement

**ADDITIONAL INFORMATION**:
The position is full time

Competitive industry related salary

**Job Types**: Full-time, Permanent

Application Question(s):

- What is your salary expectation?
- What is your notice period?

  • Junior Retail Advisor

    1 month ago

    Stellenbosch, South Africa Burnt Studios Full time

    Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that’s both functional and fashionable and aimed exclusively at those who live and love an active lifestyle. The Burnt team has grown exponentially over the past couple of...

  • Dealership Service Advisor

    7 months ago

    Stellenbosch, South Africa GAP Consulting Full time

    Western Cape, Stellenbosch - Motor Retail - Service Dept - R 14 000 - R 21 000 Monthly - Job ref: WP013123/JC - Vacancy type: Contractor SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Dealership Service Advisor **Minimum Requirements**: - Must have a minimum of 2 years’ recent experience as a Service Advisor within the...

  • Retail Advisor

    7 months ago

    Stellenbosch, South Africa Burnt Studios Full time

    **About us** Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that’s both functional and fashionable and aimed exclusively at those who live and love an active lifestyle. The Burnt team has grown exponentially over the...

  • Retail Advisor

    7 months ago

    Stellenbosch, South Africa Burnt Studios Full time

    **About us** Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that’s both functional and fashionable and aimed exclusively at those who live and love an active lifestyle. The Burnt team has grown exponentially over the...

  • Wellness Advisor

    2 months ago

    Stellenbosch, South Africa Clicks Group Limited Full time

    **Listing reference**: 018550**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Stellenbosch - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To offer exceptional service to all customers by...

  • Leasing Administrator

    2 months ago

    Stellenbosch, South Africa Hungry Lion Fast Foods (Pty) Ltd Full time

    **THE OPPORTUNITY** We have an opportunity for a** Leasing Administrator** to assist our Legal Advisor with the vetting and capturing of the backlog of leases, ensuring accurate vetting and administration of retail lease agreements. This is an in-office 1-month contract job and you will be based at our Head Office in Stellenbosch. **DUTIES** - Tasks will...

  • Financial Adviser

    6 months ago

    Stellenbosch, South Africa Old Mutual SA Full time

    ABOUT THE POSITION What is a financial advisor? The role of a financial adviser is one that demands utmost professionalism, integrity and a customer-centric approach. An accredited financial adviser commands the respect and trust of those customers who are entrusting their and their families financial futures to them. The role calls for formal in-house...

  • Senior Consumer Insights Manager

    7 months ago

    Stellenbosch, South Africa Recruitment Matters (Pty) Ltd Full time

    The CIM (Senior Consumer Insights Manager) will be the key strategic advisor & custodian of consumer, shopper and market intelligence which informs, inspires & provokes transformational action for growth. This includes the synthesis of key insights from disparate information sources, with the primary purpose of identifying opportunities and risks to deliver...