Apm Specialist

3 months ago

Johannesburg, South Africa Frostbyte Full time

**Purpose of the Position**:
**Key Responsibilities**:

- Develop IT operational and executive dashboards aligned with business objectives.
- Deploy and administer Log Analytics Splunk, with a focus on ITSI (IT Service Intelligence) and ITOA (IT Operations Analytics).
- Deploy and administer AppDynamics APM tools, including Synthetic, B/M-RUM (Browser and Mobile-Real User Monitoring), APM, and Analytics.
- Configure AppDynamics to monitor Applications.
- Have working knowledge of common platforms including Unix, Linux, and Windows.
- Documentation and Knowledge Transfer:

- Create configuration and build documentation.
- Transfer knowledge to designated team members for all provided services.
- Engineer solutions and establish standards for AppDynamics Controller and agent deployments.
- Optimize and tune deployments based on project requirements.
- Adopt AppDynamics for usage in Cloud IaaS and PaaS models.
- Devise an authentication and authorization model for AppDynamics within the standard Client security framework.
- Develop customizations as needed.
- Architect a highly available and scalable Controller infrastructure.
- Implement monitoring and alerting mechanisms.
- Identify opportunities for automated deployments to reduce operational tasks.
- Identify opportunities for integrating AppDynamics with other monitoring tools in the Client portfolio.
- Test and implement AppDynamics Monitoring Extensions suitable for the Client’s technology stack (e.g., Webservers, Messaging Tiers).
- Test and implement the AppDynamics Database Agent.
- Test and implement AppDynamics End User Experience Monitoring.

**Skills**
- Familiarity with cloud environments, including Azure and Amazon AWS.
- In-depth knowledge of AppDynamics, including its internals and REST API.
- Ability to develop AppDynamics Monitoring Extensions.
- Experience with various monitoring and performance tools beyond AppDynamics.
- Strong technical skills in Java programming.
- Proficiency in Unix shell scripting.
- Excellent oral and written communication skills.

**Qualifications and experience**:

- B.Sc. (Computer Science and Computer Engineering) or similar qualifications
- AppDynamics training and certification.
- Behavioral Competencies
- Relationship Building
- Conflict Resolution
- Decision Making
- Critical Appraisal
- Holistic Thinking
- Persuading & Influence

**Job Type**: Temporary
Contract length: 12 months

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