Reservations Consultant
1 week ago
Building relationships is vital. Your role will be to maximize hotel profitable revenue, ensure day to day procedural operations completion and that guest satisfaction is achieved.
**Minimum Qualifications / Experience / Skills**
- 3-5 Years of experience in the hospitality Reservations operations
- Ability to effectively communicate with others in English (written and spoken)
- Proven experience in a Reservations position, ideally within a hospitality environment
- Good leadership skills with a hands-on approach
- Ability to work individually and as part of the Team
- Skilled with Microsoft Office software, especially in Excel
**Key Roles Responsibilities and Competencies Required**
- Answer telephone enquiries in a warm friendly tone-manner
- Accurately process bookings, cancellations and sending confirmations
- Accurately checking availability of required services to avoid overbookings
- Responding to bookings from all Online distribution channels and platforms
- Ensure web site booking process is maintained up-to-date and functional
- Promote specials on various platforms that is being advertised by the Company
- Follow up Provisionals and ensuring payments are received prior arrival
- Preparing and sending 10 Day Weekly Arrivals listing once every week
- Liaise within the Team and Properties regarding special requests, dietary requirements or any special needs clients have
- Booking of extra services such as Transfers and Tours
- Maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
- Ensures that all Month-end Revenue reports are accurately produced and processed
- A positive, adaptable and communicative personality
- Ability to handle multiple challenging priorities and assignments
- Ensures that budget targets are consistently achieved within the Team
- Strong Attention to Detail and Innovation for Results
-
Reservations Consultant
2 weeks ago
Cape Town, South Africa Sun Destinations Full timeSun Destinations is a portfolio of carefully selected wildlife areas in Southern Africa, offering supreme safari lodges and authentic bush camps. Our lodges are selected based on their location, owner-managed intimacy, and excellence in wildlife experiences. Our head office is based in Cape Town, South Africa, and we specialise in marketing and reservations...
-
Reservations Consultant
1 week ago
Cape Town, South Africa Belmond Full timeAt Belmond Safaris, we are passionate about offering our guests gracious hospitality in every aspect of their stay with us. We know how much happens behind the scenes to make this magic happen! Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in Maintenance, Finance or Reservations, you’ll be...
-
Reservations Consultant
1 week ago
Cape Town, South Africa Belmond Management Full timeAt Belmond Safaris, we are passionate about offering our guests gracious hospitality in every aspect of their stay with us. We know how much happens behind the scenes to make this magic happen! Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in Maintenance, Finance or Reservations, you’ll be...
-
Reservations Consultant
7 days ago
Cape Town, South Africa Belmond Hotels Full timeBelmond Safaris is looking for a Reservatons Consultant, based in our Cape Town Offices. Main duties and reponsibilites include: - Create and process lodge reservations (both group and FIT) for our three safari lodges in Botswana. - Provide support for our luxury tour operating division by quoting and handling touring files as and when necessary. - Making...
-
Reservations Consultant
2 weeks ago
Cape Town, South Africa Belmond Full timeBelmond Safaris is looking for a Reservatons Consultant, based in our Cape Town Offices. **Main duties and reponsibilites include**: - Create and process lodge reservations (both group and FIT) for our three safari lodges in Botswana. - Provide support for our luxury tour operating division by quoting and handling touring files as and when necessary. -...
-
Reservations Consultant
2 weeks ago
Cape Town, South Africa Belmond Management Full time**Location**: South Africa, Cape Town Department: Sales & Marketing Employment type: Full-time **Experience**: Entry level Belmond Safaris is looking for a Reservatons Consultant, based in our Cape Town Offices. Main duties and reponsibilites include: - Create and process lodge reservations (both group and FIT) for our three safari lodges in...
-
Reservation Consultant
2 days ago
Cape Town, Western Cape, South Africa Proactive Recruitment Full timeJob DescriptionWe are seeking a highly skilled Reservation Consultant to join our team in Durbanville. As a key member of our reservations team, you will be responsible for converting enquiries into confirmed bookings and providing exceptional customer service.Key Responsibilities:Experience working in a multi-property environment is essential.Meticulous...
-
Trade Reservations Consultant
2 days ago
Cape Town, Western Cape, South Africa Ananzi Full timeAbout us: Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met.If you thrive on a company culture that focuses on growing their employees through career development and incentives, then this is the company for you.Where exceptional people and opportunity await.Who we're looking...
-
Reservations Consultant
4 weeks ago
Cape Town, Western Cape, South Africa HR Genie Full timeWell established Tourism Company in Cape Town is seeking for Reservations Consultant to join their team.Applicant must be computer literate and have good communication skills (spoken and written).We operate on a shift basis and therefore you will need to be available for shift work Monday to Sunday 08h00 21h00. Minimum 2 years experience is required.Job...
-
Reservations Consultant
2 weeks ago
Cape Town, Western Cape, South Africa HR Genie Full timeWell established Tourism Company in Cape Town is seeking for Reservations Consultant to join their team.Applicant must be computer literate and have good communication skills (spoken and written).We operate on a shift basis and therefore you will need to be available for shift work Monday to Sunday 08h00 21h00. Minimum 2 years experience is required.Job...
-
Senior Reservations Consultant
2 days ago
Cape Town, Western Cape, South Africa Tych business solutions Full timeAs the Reservations Consultant, you'll be the go-to expert for clients seeking unforgettable travel experiences. Your primary role is to understand clients' travel preferences, provide personalised recommendations, and arrange all aspects of their trips, from flights and accommodations to tours and activities. You'll be responsible for delivering exceptional...
-
Reservations Consultant
3 weeks ago
Cape Town, South Africa Belmond Hotels Full timeAt Belmond Safaris, we are passionate about offering our guests gracious hospitality in every aspect of their stay with us. We are equally ardent about service excellence from our front of house as well as our back of house team. We like to believe that our team shares in this passion and as such, we look for people who are eager to learn, grow and develop,...
-
Reservations Consultant
4 weeks ago
Cape Town, Western Cape, South Africa Phoenix Recruitment Full timeDuties: Provide professional, friendly and efficient first point of contact for all guests of the hotel ensuring that facilities are sold in such a way that maximizes revenue whilst satisfying the guests expectations.Handle multiple tasks, communicate effectively, and align with the sophisticated and luxurious identity of the property.Accurate taking and...
-
Reservations Consultant
2 weeks ago
Cape Town, Western Cape, South Africa Phoenix Recruitment Full timeDuties: Making reservations for the group and preparing rate proposals.Ensure accurate records about guests bookings, payments, and any additional information that team members might need when interacting with a guest.Answer reservations callsUp-selling, by informing guests of special packages, or higher room category.Assist & maintain an efficient...
-
Reservations Consultant
1 week ago
Cape Town, South Africa Career Custodians Full timeReservations Consultants are responsible for all calls, reservations and quotations for all properties within the Village & Life portfolio through the_ Travel Support Channel platform_. **MINIMUM REQUIREMENTS** - Grade 12 or equivalent - Qualification in Hospitality and Tourism (advantageous) - Minimum of 2 years experience in the same or similar position -...
-
Reservations/Operations Consultant
2 days ago
Cape Town, Western Cape, South Africa SATSA Full timeReservations/Operations Consultant - Tour OperationCape Town – Office Based - TourismR20 – R25 000pm (Neg. on Exp. & Qualifications)Our client, established Tour Operation based in Cape Town, is looking for an experienced Reservations/Operations Consultant to join their team. The ideal candidate will possess excellent communication, planning, and...
-
Reservations Travel Consultant
3 days ago
Cape Town, Western Cape, South Africa Redember Full timeRed Ember Recruitment (PTY) Ltd | Full time Reservations Travel ConsultantCape Town, South Africa | Posted on 11/09/2024 Red Ember Recruitment is looking for a Reservation Travel Consultant in Cape Town:Develop and maintain excellent working relationships with Tour Operators.Design requests of exclusive experiences in Cape Town.Preparation of tailor-made...
-
Inbound Reservations Consultant
2 weeks ago
Cape Town, South Africa Cullinan Holdings Full timeAn exciting opportunity awaits to join Thompsons Africa's Reservations team! The position is Cape Town based. The overall purpose of the Inbound Reservations Consultant is to proactively secure and manage FIT and group bookings; going the extra mile to create exceptional customer and guest experiences. It requires a strong focus on achieving sales and...
-
Reservations Consultant
1 week ago
Cape Town, South Africa Host Agents Full timeWe are an established short-term rental agency based in Bloubergstrand. Our proactive and dynamic team manages a growing portfolio of short-term holiday rentals along the West Coast and Atlantic Seaboard. As we expand our property portfolio, we would like to welcome a hardworking and goal orientated Reservations Consultant to join our team. This position...
-
Reservations Consultant
2 weeks ago
Cape Town, South Africa Proactive Recruitment Full time**LOCATION**: DURBANVILLE Objective Under the direction of the Director of Operations and within the limits of our clients policies and procedures, the Reservations consultant will form part of the Reservations Department The individual will be responsible to receive and accurately process reservation bookings or general inquires and to ensure an effective...