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Technician

1 month ago

Johannesburg, South Africa SFG ENGINEERING SERVICES (PTY) LTD Full time

**Main Purpose**:
The main purpose of the position is to provide a Technical/Diesel Service to all customers contracting with the company with regards to Mechanical and Electrical field services of Diesel Engines/generators.

**Duties and Responsibilities**:

- **24-hour technical support for the generator set division**:

- Provide telephonic support to customers and sales staff.
- Identify / diagnose generator problems telephonically in conjunction with the preceding item.
- Attend to breakdowns on site as and when required
- Receive, analyse and report on faulty Generator sets.
- Report to the client in writing and keep proper record of repairs and returns.
- Report warranty claims.
- Fault finding and repairs on site in the event of a generator failure where support will also be given by the Field Services Supervisor.
- Assist with all Diesel Services admin and sales function to grow the business.
- Assist with warranty claims and reporting.
- Support to Johannesburg and all Company Branches with Diesel related services.
- Assist with follow up on quotations and work towards Diesel services.
- Assist with site meeting for new Diesel services related work.
- Attend to mechanical and Electrical breakdown.
- Service of Diesel Generators, Replacement of parts and testing of equipment.
- Be active in the implementation and maintenance of the SOP and SWP.
- Complete Quality Assurance and Quality Control (QA/QC) documentation.
- Compile and complete technical, Health and Safety documents for SLA submissions.
- Complete and keep record of all services related work

**Qualifications and Experience**:

- Grade 12
- A recognized tertiary qualification is an advantage (Qualified Diesel Mechanic/Fitter or Auto Electrician
- Trade test)
- Minimum of five (5) years Diesel Fitter/Auto Electrician experience
- Minimum of five (5) years mechanical repair on diesel engines
- Experience with MS Office, specifically Excel and Word

**Job Types**: Full-time, Permanent

**Salary**: R1,000.00 - R1,001.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Diesel Fitter/Auto Electrician: 5 years (required)
- Mechanical Repair: 5 years (required)
- Diesel Engines: 5 years (required)
- MS Office: 5 years (required)
- Trade Test: 3 years (required)

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