Executive Housekeeper, 5 Hotel
6 months ago
Work closely with contract companies and seasonal workforce to maintain the highest standards synonymous with a 5* Hotel
Handle guest interactions with the utmost professionalism, resolving complaints promptly and ensuring all special requests are accommodated to exceed guest expectations
Inventory & Budget Management - Oversee inventory control and manage divisional expenses, including uniforms, linens, and cleaning supplies, to ensure optimal resource allocation without compromising on quality
Lead recruitment efforts, mentor, and provide performance evaluations for housekeeping staff
Foster a positive work environment that promotes high morale and exceptional service delivery.
Conduct regular staff meetings to update the team on hotel policies, service standards, and ways to enhance guest satisfaction
Proven experience as an Executive Housekeeper or similar leadership role in a luxury hotel setting.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in inventory management and budgeting
If you are passionate about delivering excellence and have a keen eye for detail, we would love to hear from you Join us in creating memorable experiences for our guests at our 5* Hotel in Johannesburg.
Between 3 - 5 Years
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