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Experienced Medical Receptionist

1 month ago

Roodepoort, South Africa iMedrecruit Full time

**Experienced Medical Receptionist, Roodepoort**

A specialist practice based in Roodepoort is seeking to recruit a proficient medical receptionist who will attend to all the necessary responsibilities with professionalism and excellent patient care.

**Responsibilities**:

- Answering of all calls in a professional, courteous, and efficient manner
- Take messages and ensure they are actioned by relevant person
- Meet and greet patients in a warm and friendly manner
- Register new patients and capture insurance information
- Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time
- Handle appointment cancellations and rescheduling as needed
- Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy
- Relay messages accurately and in a timely manner
- Perform general clerical duties such as photocopying, faxing, filing, and maintaining the office
- Taking payments from patients
- Liaising with medical aids regarding PMB and general authorisations, admissions, treatment plans etc.
- Assist with motivations and other reports needed
- Maintaining room stock levels

**Qualification and Requirements**:

- Matric
- At least 5 years experience in a similar medical receptionist
- Oncology experience will be an advantage
- Communicate in English & Afrikaans (speak, read & write)
- Computer literate
- Comfortable with Microsoft Office

**Skills and attributes**:

- Strong interpersonal skills
- Professional communication skills
- Ability to work under pressure
- Target & timeline driven
- Ability to work independently as well as with a team
- Attention to detail
- Organized
- Ability to multitask
- Problem solver
- Well-presented and professional

**Working hours**:

- Monday to Friday, 08h00 - 17h00
- Possible overtime as needed