Sales Representative

2 months ago

Johannesburg, South Africa Aspen Pharma Group Full time

**COMPANY DESCRIPTION**

We are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversi?ed by geography, product and manufacturing capability.

Aspen is a dynamic organization built on entrepreneurial strength and forward-thinking minds. We attract high performing individuals who are passionate about their career and have a desire to exceed expectations. At Aspen, not only do we source for the best talent, but we also provide a host of opportunities for continuous development.

The Group’s key business segments are Manufacturing and Commercial Pharmaceuticals comprising Regional Brands and Sterile Focus Brands. We have approximately 9 100 employees at 69 established offices in over 50 countries and we improve the health of patients in more than 150 countries through our high quality, affordable medicines.

**OBJECTIVE OF ROLE**

Responsible for the promotion of products within a certain geographical area to Pharmacy clinics, Clinic nurses, pharmacists, and Specialists (Gynecologists and Pediatricians). Responsible for building and strengthening relationships with Key External Medical Experts.

**KEY RESPONSIBILITIES**

**Commercial Excellence**
- Achieve sales targets and expand market share within the assigned territory.
- Schedule and attend appointments with healthcare professionals (doctors, nurses, pharmacists) to promote product adoption and meet sales goals.
- Utilize analytical skills to interpret both internal and external data sources.
- Possess in-depth product knowledge and effectively use detailed materials to engage in meaningful discussions with customers.
- Develop and maintain strong relationships with key customers to build trust and secure commitments.
- Collaborate efficiently with various stakeholders across the organization.
- Detail healthcare professionals (pharmacists, nurses, specialists) in the private hospital sector.
- Foster and grow relationships with thought leaders by engaging in peer-level discussions about the product portfolio.
- Provide continuous support to healthcare professionals by gathering feedback on Aspen Vaccines products to ensure their effective and safe use.
- Manage and oversee the product portfolio within the territory, including business planning, territory analysis, and achieving customer call volume and coverage targets.
- Offer ongoing customer support to enhance product and disease knowledge through training sessions, CPD meetings, journal clubs, and webinars.
- Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Communicate and report on drug adverse reactions within 24 hours and ensure that all product complaints are resolved within the respective timelines.
- Adherence to all CCCO expectations in customer interaction and activities
- Adherence to business rules i.e., call rates standards, call logging adherence, and ensure submission of monthly and weekly planners and reports.

**Value Creation**
- Monitor and analyze data and market conditions to identify competitive advantage and product usage to improve sales performance
- Pursue continuous learning and professional development and stay up to date with the latest industry trends,
- Plan and organize and arrange training to HCPs
- Promote products ethically and within compliance based on company’s sales process and approved marketing strategy

**Compliance**
- Adherence to all compliance expectations in customer interaction and activities

**EDUCATIONAL REQUIREMENTS**
- Matric / Grade 12
- A tertiary qualification is required, ideally in the life sciences.

**KNOWLEDGE & EXPERIENCE REQUIREMENTS**
- A minimum of 5 years’ experience in pharmaceutical detail sales, within the vaccines and specialty arena is essential.
- Existing relationships with target key customers in Gauteng South would be an advantage.
- Product knowledge of Aspen and competitor products within the vaccine's environment would be a distinct advantage
- Understanding of budgeting, forecasting processes and financial calculations (gross margins, mark-ups etc.), is preferred
- A good understanding of marketing strategies and processes is ideal

**SOFT SKILLS REQUIREMENTS**
- Territory Management
- Presentation skills
- Communication skills; both written and verbal
- Negotiating skills
- Interpersonal skills with the ability to work independently and as part of a team.
- Effective planning, prioritization, organizing and coordinating.
- Ability to think creatively and out of the box, to effectively solve problems
- Results driven and self-directed
- Able to skillfully analyze data to gain insight and plan of action
- Ability to work under pressure and manage time productively

**COMPUTER SKILLS REQUIRED

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