Field Technician

4 months ago

Port Alfred, South Africa Herotel Full time

Applications are invited for the** Field Technician - Senior** position to be based in **Port Alfred**.

**PURPOSE OF THE ROLE**:
The Field Technician Senior's main duty will be to oversee and lead installations/repairs/surveys on Wireless or Fibre networks. Focusing on more advanced and larger installations/repairs/surveys.

**Key Performance Areas would include, but are not limited to**:
**General**:

- Follow set SOP's and procedures.
- Work closely with a Team Leader and Scheduler.
- Maintaining project and safety documentation.
- Accurate reporting and updates on work done.
- Ensuring all relevant stock is available for the work that was scheduled.
- Keep equipment well maintained and in a good condition.
- Adhere to all Health and Safety procedures.
- Completing all SHER and OHS required documentation.
- Conducting regular inspections with the RF and Fibre Team. The aim then of locating and repairing faults found during the inspections. Preventative maintenance.
- Fibre Troubleshooting: Splicing, testing, dome management.
- Wireless Troubleshooting: Signal testing on CPE's, access points, bandwidth capacity.
- Advanced Network Troubleshooting: Ip conflicts, firewall issues, routing issues.
- Installation of advanced VoIP systems.
- Provide excellent customer service.
- Display and live leadership values by teaching Junior staff and helpers.
- Work overtime, weekends, or on emergency call outs as required.
- Working at heights: House roofs, telephone/gum poles, large buildings.
- Working in crawl and small spaces for installation purposes.

**Site Survey**:

- Determine clients' needs internal and external.
- Confirm signal to High Site is up and confirm throughput of bandwidth.
- Confirm Fibre termination point is live and available for client.
- When arriving on site, do a walk around to get an idea of the layout of the premises and job card, usually with the client.
- Conduct test internally or at each location to confirm sufficient data or coverage.
- Test and document all findings on the current internal network should there be one.
- Take photos of the location of the installations: Fibre CPE with Fibre cable run, Wireless CPE antenna placement and bracket, Internal and external cable run, Access Points, POE, and power points.
- Document all findings of the survey accurately and as confirmed with client.
- Update ticket timeously for quotation, with all photos and work needed.

**Callout Repairs**:

- Confirm issues with client as described on ticket.
- Troubleshoot fast and sufficiently.
- Able to identify problems leading to Fibre or Wireless not performing optimally and determine solutions.
- Communicate costs implications involved with the repair if any.
- Have knowledge of products and pricing.
- Able to resolve the issue on site or replace the necessary equipment.
- Confirm with client that repair has been completed and that the client tested.
- Ensure that the client is satisfied with the work that has been done.
- Follow quality control with your Team Leader for confirmation when the repair has been completed.
- Inspect site, for possible future problems. Take photos and update accordingly.
- Update ticket with all relevant work done for job card completion and invoicing.

**Installation**:

- Receiving daily job cards for new installations.
- Referencing job cards for correct stock needed for the installation.
- Confirming clients' needs are met as indicated on job cards. Able to update Sales or Technical Department to adjust quote.
- Installation of Fibre and Wireless CPE's.
- Cable runs internal and external. Both Network and Fibre cable runs.
- Communicate with Installation Team Leader to confirm RF signal is as required on LOS
- Communicate with Installation Team Leader to confirm Fibre signal is as required and color allocations are correct.
- Basic and advance access point and network setups.
- Setup and confirm the client's existing equipment is still working and that client verified that everything works as it should.
- Upgrade all equipment's firmware, clean up and take photos for quality control.
- Follow quality control with your Team Leader for confirmation when the installation has been completed.
- Complete installation job card with equipment used, related technical information and photos.
- Inspect site, for possible future problems. Take photos and update accordingly.
- Update ticket with all relevant work done for job card completion and invoicing.
- 2 years Fibre Optic splicing experience.
- 2 Years RF/Wireless experience.
- Advanced computer skills.
- Advanced Networking considered an asset.
- Technical training considered an asset. Electronics, IT, Networking, VoIP, IP cameras etc.
- Experience using FO troubleshooting tools (i.e., OTDR, Mass Fusion Splicing, etc.).
- Driver's license.
- Clean driving record.
- Customer service skills.
- Good analytical and problem-solving skills.
- Good working knowledge of hand and power tools used in this position.
- Proficient in

  • Field Technician Junior

    6 months ago

    Port Alfred, South Africa Herotel Full time

    Applications are invited for the** Field Technician - Junior** position to be based in **Port Alfred, Eastern Cape.** **PURPOSE OF THE ROLE**: The Field Technician Junior's main duty will be to oversee and lead installations/repairs on Wireless or Fibre networks. Focusing on standard home or small basic business installations/repairs/surveys. **Key...

  • Field Technician

    3 months ago

    Port Elizabeth, South Africa Telecommunications Company Full time

    **Job Title: Field Technician** **Reports to: Technical Manager** **Department: Technical** **Job functions -Primary Responsibilities (May include but not limited to the below)** Position Overview: A Printer and Copier Technician, also known as a Service Technician or Field Technician, is responsible for installing, maintaining, troubleshooting, and...

  • Field Service Technician

    2 months ago

    Port Elizabeth, South Africa Stratford academy Full time

    a Level 1 IT Field Service Technician, often referred to as an entry-level IT technician, typically provides basic technical support and assistance to end-users or clients in an on-site. This role serves as a foundational position in the IT field, and the requirements for this role are generally more focused on foundational skills and a willingness to learn....

  • Field Service Technician

    4 months ago

    Port Elizabeth, South Africa SA Power Services (Pty) Ltd Full time

    SA Power is looking for a dynamic individual to join our Port Elizabeth team as a Field Service Technician. As a leading provider of automation solutions, we specialize in developing cutting-edge technologies that streamline industrial processes and enhance efficiency. At SA Power, we value innovation, teamwork, and continuous learning. Joining our team...

  • Field Service Technician Role

    5 days ago

    Port Elizabeth, Eastern Cape, South Africa Vox Telecommunications Full time

    Vox Telecommunications is looking for a highly motivated and experienced Field Service Technician Role to join our team. As a Field Service Technician, you will be responsible for conducting site surveys, installing services, and commissioning equipment, as well as performing post-installation quality checks and procedures. You will also be required to...

  • Infrastructure Technician

    6 months ago

    Port Alfred, South Africa Herotel Full time

    Applications are invited for the **Infrastructure Technician - Junior **position to be based in **Port Alfred.** **PURPOSE OF THE ROLE**: The Infrastructure Technician Junior will be responsible for the maintenance of both wireless and fibre network infrastructure under supervision of a Senior Team Member. This will include the installation and...

  • Field Service Technician

    4 months ago

    Port Elizabeth, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Our client is looking for a Field Service Technician to join their team Purpose of the job The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met, maintaining of vehicle...

  • IT Field Technician

    4 months ago

    Port Elizabeth, South Africa TradeLink Retail Systems Pty Ltd Full time

    Urgently looking for an IT Field Technician based in Port Elizabeth **Requirements**: Matric certificate CompTIA A+ / CompTIA N+ / Relevant IT qualification 1 - 3 Years experience in a similar role MUST HAVE OWN RELIABLE VEHICLE!!!!! **Job Types**: Full-time, Temporary Contract length: 3-4 months Pay: R11 000,00 - R12 000,00 per month

  • Infrastructure Technician

    7 months ago

    Port Alfred, South Africa Herotel Full time

    Applications are invited for the above-mentioned position to be based in Port Alfred or Kenton on Sea. **PURPOSE OF THE ROLE**: The Infrastructure Technician Junior will be responsible for the maintenance of both wireless and fibre network infrastructure under supervision of a Senior Team Member. This will include the installation and configuration of...

  • Field Service Technician

    2 months ago

    Port Elizabeth, South Africa Staff Unlimited Recruitment Full time

    Our client is looking for a Field Service Technician to join their teamPurpose of the jobThe purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met, maintaining of vehicle...

  • Office Automation Field Technician

    2 months ago

    Port Elizabeth, South Africa Business Infrastructure and Technology Solutions Full time

    A Printer and Copier Technician, also known as a Service Technician or Field Technician, is responsible for installing, maintaining, troubleshooting, and repairing printers, copiers, and related office equipment. To maintain and ensure that the devices are functioning properly, provide technical support to customers end-users, and ensure optimal performance...

  • Junior Field Services Technician

    3 months ago

    Port Elizabeth, South Africa Stowe Holdings (Pty) Ltd. Full time

    A vacancy exists within Field Services, for a Junior Technician. The position requires one to have technical proficiency in IT related hardware and software. Extended working hours and long distance travelling are fundamental requirements **Duties include but not limited to**: Maintenance and Projects - Diagnostics, fault-finding and problem solving -...

  • IT Field Technician

    6 months ago

    Port Shepstone, South Africa TradeLink Retail Systems Pty Ltd Full time

    Urgently looking for an IT Field Technicians based in Port Shepstone **Requirements**: Matric certificate CompTIA A+ / N+ / Relevant IT qualification MUST HAVE OWN RELIABLE VEHICLE Duties Software & Hardware implementations - Hardware Support - Software Support - New & Current Projects - Secondary Standby Support - Escalation attendance **Job Types**:...

  • IT Field Technician

    2 months ago

    Port Elizabeth, South Africa Ingenious Holdings Full time

    The Field Service Engineer is responsible for installing, maintaining, troubleshooting, and repairing complex industrial equipment and systems at client sites. This role involves providing technical expertise, ensuring equipment operates efficiently, and delivering high-quality customer service. The Field Service Engineer will work independently or as part...

  • Maintenance Technician

    2 months ago

    Port Elizabeth, Eastern Cape, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Job Title: Field Service TechnicianAbout the Role:Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for maintaining, servicing, and repairing material handling equipment, systems, and products on company premises or at...

  • Senior IT Field Engineer

    2 months ago

    Port Elizabeth, South Africa PerformIT Personnel Full time

    Renowned Company is looking for a self-driven and energetic individual to fill the role of Senior IT Field Engineer. Minimum Requirements: IT Qualification is essential. Must have at least 3 - 5 years’ experience as an IT Technician / Engineer. Must have IT support experience / exposure with desktops, networks and servers. Knowledge and experience...

  • Senior IT Field Engineer

    2 months ago

    Port Elizabeth, South Africa Performit Personnel Full time

    Renowned Company is looking for a self-driven and energetic individual to fill the role of Senior IT Field Engineer.Minimum Requirements:IT Qualification is essential.Must have at least 3 - 5 years’ experience as an IT Technician / Engineer.Must have IT support experience / exposure with desktops, networks and servers.Knowledge and experience with Exchange...

  • Equipment Technician

    1 week ago

    Port Elizabeth, Eastern Cape, South Africa Stratogo Full time

    **Job Title:** Equipment Technician**Company Overview:** Stratogo is a dynamic organization that values innovation and excellence. We are seeking an experienced Equipment Technician to join our team.**Salary:** Estimated salary for this position is around $60,000 - $75,000 per annum, depending on experience.**Job Description:Key Responsibilities:Perform...

  • HVAC Technician

    2 weeks ago

    Port Elizabeth, Eastern Cape, South Africa Tower Group Full time

    About the JobWe are seeking an experienced HVAC Technician to join our team at Tower Group. As an HVAC Technician, you will be responsible for installing, maintaining and repairing heating, ventilation and air conditioning systems in large industrial facilities.Key ResponsibilitiesInstall, maintain and repair HVAC systems, including air conditioning units,...

  • IT Field Service Technician

    2 months ago

    Port Elizabeth, South Africa Ingenious Personnel Holdings Full time

    Job Summary: The Field Service Engineer is responsible for installing, maintaining, troubleshooting, and repairing complex industrial equipment and systems at client sites. This role involves providing technical expertise, ensuring equipment operates efficiently, and delivering high-quality customer service. The Field Service Engineer will work...