Customer Service Administrator

2 weeks ago


Modimolle, South Africa Isilumko Staffing Full time

Urgently in need of an experienced Customer Service Administrator towards Modimolle.

Drive business retention

Attend to all incoming calls and walk-ins

Verify claim documents and assist client with completing the forms

Update the claims register

Educate clients about the negative impact of policy cancellations

Inform client of share updates

**MUST have**:
Matric

No less than 2 years' long term insurance industry experience, of which 1 year should be in client/customer services role

RE 5 - Completed

CPD (Investment, long term insurance)

Valid DOFA

Clear ITC (Credit), Crim and Fraud

Great track record

Strong communication skills

Deadline driven

Problem solving skills

Persuasion and negotiation skills

Attention to detail


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