Product Support Specialist

5 months ago

Boksburg, South Africa Yazoo Recruitment Specialists Full time

Excavator Product Support Specialist with minimum 5 years’ operational earthmoving experience with electrical and hydraulic systems, including troubleshooting and faultfinding and 2 years’ supervisory experience required to provide specialist support for all Excavator clients and to upskill all delegates through effective training.
- Qualified Mechanic - Hydraulic /Electrical NQF4essential
- Engineering Certificate (NQF5) advantageous
- Training qualification advantageous
- Minimum 5 years’ operations experience required dealing with earthmoving equipment - electrical and hydraulic systems
- Minimum 5 years troubleshooting and fault finding experience required
- Minimum 2 years’ supervisory experience required
- Electrical Excavator knowledge required
- AC Drive System knowledge required
- Valid license and clear criminal and credit record with valid passport required.
- Product support and technical support to Dealer Network and clients
- Assist Dealer with technical enquiries and technical problems
- Investigate Field Information Reports (FIR) to identify notifications
- Determine cause of problem and submit FIR to factory for customer assistance and feedback
- Receive and enforce service bulletin instructions to ensure compliance
- Provide technical support (verbal and physical) to ensure continuous operations
- Provide technical support to external customers within SA and conduct continuous monitoring of service and product quality
- Regular site visits to advise clients and dealers of possible problems
- Training to delegates on specialized field and assess staff on practical training
- Feedback to Training Supervisor re progress of mechanics in practical training
- Perform health and safety training
- Conduct training to mechanics on technical report writing
- Warranty claims - assist Warranty Coordinator with technical queries to judge warranty claims
- Check FIR to ensure warranty claims are processed timeously
- Conduct trend analysis on all warranty claims to identify possible breakdown trends
- Parts - parts scaling on all models and assist in creating service kits for all models

Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.

1. That you have read and understood our POPI Policy.

2. That you have no objection to us retaining your personal information in our database for future matching and will notify us in writing should you wish to remove your personal information from our database.

3. Should suitable opportunities arise we will contact you and request your consent to submit your CV to a specific client for a specific purpose.

4. That the information you have provided to us is true, correct and up to date.

**Job Types**: Full-time, Permanent

Ability to Commute:

- Boksburg, Gauteng (required)

Ability to Relocate:

- Boksburg, Gauteng: Relocate before starting work (required)

  • Product Support Specialist

    5 months ago

    Boksburg, South Africa Yazoo Recruitment Specialists Full time

    Excavator Product Support Specialist with minimum 5 years’ operational earthmoving experience with electrical and hydraulic systems, including troubleshooting and faultfinding and 2 years’ supervisory experience required to provide specialist support for all Excavator clients and to upskill all delegates through effective training. - Qualified Mechanic -...

  • Product Support Specialist Excavators

    5 months ago

    Boksburg, South Africa ALOS Innovative Workforce Solution Full time

    VACANCY: Product Support Specialist Excavators - Construction Machines AREA: Boksburg Overview: To ensure specialist support for Construction machinery to clients and to upskill all delegates through effective training. **Requirements**: - Qualified Mechanic / Hydraulic / Electrical - Engineering qualification will be beneficial - Facilitator certificate...

  • Product Support Specialist: Electrical Excavators

    5 months ago

    Boksburg, South Africa Yazoo Recruitment Specialists Full time

    Excavator Product Support Specialist with minimum 5 years’ operational earthmoving experience with electrical and hydraulic systems, including troubleshooting and faultfinding and 2 years’ supervisory experience required to provide specialist support for all Excavator clients and to upskill all delegates through effective training. **Minimum...

  • Product Support Senior Manager

    5 months ago

    Boksburg, South Africa Yazoo Recruitment Specialists Full time

    Product Support Senior Manager with relevant Mining experience, a relevant tertiary qualification (Engineering / Earthmoving Equipment or Diesel Mech Trade) and minimum 8 years’ earthmoving equipment experience (hydraulic and electrical), required to oversee and manage various aspects of product support services for mining and construction equipment. -...

  • Electronics Security Product Specialist

    1 month ago

    Boksburg, Gauteng, South Africa Emporium Human Capital Full time

    Business Development Specialist OpportunityWe are seeking a dynamic Business Development Specialist with a technical background in electronics security products or a related industry to spearhead the expansion of our business development portfolio.This role is pivotal in driving customer engagement and achieving sales targets.Key Responsibilities:Develop and...

  • Electronics Security Product Specialist

    2 months ago

    Boksburg, Gauteng, South Africa Emporium Human Capital Full time

    Business Development Specialist OpportunityWe are seeking a skilled Business Development Specialist with a technical background in electronic security products or a related industry to drive the expansion of our business development portfolio.Key Responsibilities:Develop and execute sales strategies to achieve business growth targetsBuild and maintain strong...

  • Customer Support Specialist

    2 weeks ago

    Boksburg, South Africa Finding Personnel (Pty) Ltd Full time

    JOB TITLE: Customer Support Specialist AREA: Jet Park, East Rand, Johannesburg INDUSTRY: Freight and Logistics Salary / CTC: R 21 200 – R 33 000 (depending on current earnings, qualifications and experience) Report to: National Sales Manager Job Summary: The Customer Support Specialist in the freight and logistics industry is responsible for...

  • Customer Support Specialist

    2 weeks ago

    Boksburg, South Africa Finding Personnel (Pty) Ltd Full time

    JOB TITLE: Customer Support SpecialistAREA: Jet Park, East Rand, JohannesburgINDUSTRY: Freight and LogisticsSalary / CTC: R 21 200 – R 33 000 (depending on current earnings, qualifications and experience)Report to: National Sales ManagerJob Summary:The Customer Support Specialist in the freight and logistics industry is responsible for providing...

  • Customer Support Specialist

    2 weeks ago

    Boksburg, South Africa Finding Personnel (Pty) Ltd Full time

    JOB TITLE: Customer Support SpecialistAREA: Jet Park, East Rand, JohannesburgINDUSTRY: Freight and LogisticsSalary / CTC: R 21 200 – R 33 000 (depending on current earnings, qualifications and experience)Report to: National Sales ManagerJob Summary:The Customer Support Specialist in the freight and logistics industry is responsible for providing...

  • Business Development Specialist

    2 weeks ago

    Boksburg, South Africa Jobted ZA C2 Full time

    Business Development Specialist (POS24269) Boksburg or Edenvale R 25 000 to R 35 000 plus commission Job Purpose: We are seeking a dynamic Business Development Specialist with a technical background in electronical security products/ or electrical or similar industry to spearhead the expansion of our BD portfolio. This role is pivotal in driving customer...

  • Product Service Support Representative

    5 months ago

    Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Accountable for driving own work and visiting customers to generate turnover by proactively selling. - Maintaining an accurate account database. - Achieving applicable Key Performance Indicators - POPS-C - Coverage/PAR - Customer Satisfaction - Lead and opportunity identification, qualification, development, and closure. - Promoting...

  • Product Service Support Representative

    5 months ago

    Boksburg, South Africa Barloworld Equipment Full time

    **Key Outputs** - Accountable for driving own work and visiting customers to generate turnover by proactively selling. - Maintaining an accurate account database. - Achieving applicable Key Performance Indicators - POPS-C - Coverage/PAR - Customer Satisfaction - Lead and opportunity identification, qualification, development, and closure. - Promoting...

  • Business Development Specialist

    4 months ago

    Boksburg, South Africa Emporium Human Capital Full time

    Business Development Specialist (POS24269) Boksburg or Edenvale R 25 000 to R 35 000 plus commission Job Purpose: We are seeking a dynamic Business Development Specialist with a technical background in electronical security products/ or electrical or similar industry to spearhead the expansion of our BD portfolio. This role is pivotal in driving customer...

  • Business Development Specialist

    4 months ago

    Boksburg, South Africa Emporium Human Capital Full time

    Business Development Specialist (POS24269)Boksburg or EdenvaleR 25 000 to R 35 000 plus commissionJob Purpose:We are seeking a dynamic Business Development Specialist with a technical background in electronical security products/ or electrical or similar industry to spearhead the expansion of our BD portfolio. This role is pivotal in driving customer...

  • Business Development Manager

    2 weeks ago

    Boksburg, Gauteng, South Africa Emporium Human Capital Full time

    Sales and Technical Support Manager JobThis is an exciting opportunity to join our team at Emporium Human Capital and take on the role of Sales and Technical Support Manager. The successful candidate will be responsible for driving sales through added value technical support, solutions, and service. They will also manage a team of sales people and technical...

  • Sales and Technical Support Manager

    3 weeks ago

    Boksburg, Gauteng, South Africa Emporium Human Capital Full time

    Emporium Human Capital seeks a seasoned Sales and Technical Support Manager to drive sales growth through added value technical support, solutions, and services.The ideal candidate will manage a team of sales professionals and technical support specialists, focusing on reaching sales targets and delivering exceptional customer experiences.Key...

  • Business Development Specialist

    4 months ago

    Boksburg, South Africa Emporium Full time

    Business Development Specialist (POS24269)Boksburg or EdenvaleR 25 000 to R 35 000 plus commissionJob Purpose:We are seeking a dynamic Business Development Specialist with a technical background in electronical security products/ or electrical or similar industry to spearhead the expansion of our BD portfolio. This role is pivotal in driving customer...

  • Business Development Specialist

    4 months ago

    Boksburg, South Africa Emporium Full time

    Business Development Specialist (POS24269)Boksburg or EdenvaleR 25 000 to R 35 000 plus commissionJob Purpose:We are seeking a dynamic Business Development Specialist with a technical background in electronical security products/ or electrical or similar industry to spearhead the expansion of our BD portfolio. This role is pivotal in driving customer...

  • ▷ (3 Days Left) Customer Support Specialist

    1 week ago

    Boksburg, South Africa Jobted ZA C2 Full time

    JOB TITLE: Customer Support Specialist AREA: Jet Park, East Rand, Johannesburg INDUSTRY: Freight and Logistics Salary / CTC: R 21 200 – R 33 000 (depending on current earnings, qualifications and experience) Report to: National Sales Manager Job Summary: The Customer Support Specialist in the freight and logistics industry is responsible for...

  • Customer Support Associate

    4 days ago

    Boksburg, Gauteng, South Africa Finding Personnel (Pty) Ltd Full time

    Job Title: Customer Support SpecialistJob Summary:The Customer Support Specialist is responsible for delivering exceptional customer service to clients in the freight and logistics industry. This involves addressing client inquiries, resolving issues, and ensuring seamless communication throughout the shipment and delivery processes.Key...