Senior Feature Analyst

2 weeks ago

Johannesburg, South Africa Sanlam Full time

**Who are we?**

Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.

**What will you do?**

**Business Analysis**
- Facilitate and participate in discovery/inception workshops to create a shared understanding of user needs and the potential technology solution required to deliver to these needs.
- Work with the PM to facilitate for the business case documentation.
- Update and co owns the stakeholder matrix with the Project Manager.
- Identify user journeys which map out how a user will go through the system.
- Work ahead of the team to get clarity on some (not all) requirements before the next iteration.
- Create relevant user stories
- Groom user stories through business interviews, workshops or procedures and map user stories ensuring they come together as a cohesive whole.
- Provide the Product Owner with key information for prioritisation and estimation.
- Facilitate and participate in iteration meetings (product backlog grooming, planning meeting, daily stand up, review meeting and retrospective).
- Obtain sign off during iteration review sessions.
- Manage the stories (in JIRA), ensuring that all requirements are loaded as stories, ensuring the stories are assigned to epics.
- Support showcasing stories to stakeholders.
- Work very closely with user experience team to ensure that processes, wireframes and content are optimally intuitive to end-users.
- Assess requests for new features and enhancements to systems
- Investigate system bugs and identify possible solutions to eliminate reoccurrence and identify fixes required
- Ensure requirements are logged on Jira with collaboration from the product owner and business specialist
- Assess and prioritise logs for development with collaboration from product owner
- Give input to the Test strategy and test cases
- Sign off on the test cases
- Conduct a requirements traceability matrix

**Systems Analysis**
- Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
- Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
- Translate highly technical specifications into clear non-technical requirements
- Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
- Provide documentation of all processes
- Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
- Perform design, implementation, and upgrades of information systems to meet the business and user needs
- Implement best practices for scalability, supportability, ease of maintenance, and system performance
- Conducts research on possible solutions and makes recommendations based on findings; develops proposals that outline feasibility and costs; suggests, designs, tests, implements, and evaluates solutions.

**What will make you successful in this role?**

**Qualification & experience**
- Degree - IT and Computer Sciences
- Post Graduate Diploma - IT and Computer Sciences
- Lean Six Sigma Yellow Belt
- Knowledge of Agile methodology
- 5- 10 Years - Systems Analysis
- 5- 10 Years Business Analysis
- UX and UI experience would be an Advantage

**Knowledge and skills**
- Proven ability to assess business needs and translate them into relevant solution
- Knowledge of: Agile methodology and design principles
- Computer literacy - MS Office - Visio and MS Project (Access and SQL will be added adv)
- Knowledge and experience in SDLC
- MS Visio, Access and SQL will be advantageous
- Knowledge of in-house systems (FAFA en Cup) will be advantageous
- Knowledge of wide variety of programming languages
- Well-developed verbal and written communication skills

**Manage the backlog feature team**
- Ensure that the activities needed to fulfil each item in the backlog are identified, outlined and prioritized before the next sprint.
- Identify missing requirements.
- Clarify the goals and business value of Minimum Marketable Features/Minimal Viable Products.
- Clarify any ambiguity until it is understood by the team.
- Review user stories with the Product Owner with a strategic point of view.
- Capture and keep the business and data rules up-to-date.
- Ensure that where stories are blocked, these stories are prior

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