Operator-computer Systems

3 weeks ago

Johannesburg, South Africa Marriott International, Inc Full time

**Job Number** 24035735

**Job Category** Information Technology

**Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. Develop training materials and procedures related to the proper use of hardware and software. Troubleshoot and repair technical problems or issues related to computer hardware, software, internet access, and peripheral equipment. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Consult with users, management, vendors, and technicians to assess computing needs and system requirements. Analyze and provide recommendations for new or revised software products.

Follow all company policies and procedures; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Assist management in training, motivating and mentoring employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Comply with quality assurance expectations and standards. Monitor the performance of others to ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Policies and Procedures
- Follow company and department policies and procedures.
- Protect the privacy and security of guests and coworkers.
- Maintain confidentiality of proprietary materials and information.
- Perform other reasonable job duties as requested by Supervisors.

Guest Relations
- Address guests' service needs in a professional, positive, and timely manner.

Communication
- Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
- Provide assistance to coworkers, ensuring they understand their tasks.
- Speak to guests and co-workers using clear, appropriate and professional language.

Assists Management
- Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
- Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
- Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
- Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.

Working with Others
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

Quality Assurance/Quality Improvement
- Comply with quality assurance expectations and standards.
- Monitor the performance of others to ensure adherence to quality expectations and standards.

Physical Tasks
- Enter and locate work-related information using computers and/or point of sale systems.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Stand, sit, or walk for an extended period of time or for an entire work shift.

Physical Security
- Educate users regarding procedures for securing Personal Identifiable Information (PII).

Analytical Skills
- Arithmetic Computation
- Computer Skills
- Learning

Interpersonal Skills
- Interpersonal Skills
- Team Work
- Diversity Relations
- Customer Service Orientation

Communications
- Communication
- Listening
- Writing
- Telephone Etiquette Skills
- Electronic Communication
- Applied Reading
- English Language Proficiency

Personal Attributes
- Integrity
- Dependability
- Positive Demeanor
- Presentation
- Safety Orientation
- Property Knowledge

Organization
- Detail Orientation
- Multi-Tasking
- Time Management

Assists Management
- Coaching and Developing

Hardware and Software
- Basic Operating Systems

Standards and Knowledge
- Marriott International SOPs

**Education**

High school diploma/G.E.D. equivalent

**Related Work Experience**

  • Operations Specialist

    4 weeks ago

    Johannesburg, South Africa Quadrant Systems Full time

    Work Location:Towers West, HybridMore about the Area & Team:The role is within the Personal Loans Product area which is responsible for all loan products to customers. Within the team, operations is a critical area that focuses on system and process enhancements to optimize customer and colleague experience More about the project:Problem to...

  • Infrastructure Systems Support

    4 weeks ago

    Johannesburg, South Africa Quadrant Systems Full time

    A vacancy exists within the Future Toyota Department, reporting to the Systems Manager, based on-site in Johannesburg. The position is a technical advisory role providing capacity analytics and planning, infrastructure and network advice to the Future Toyota team.The successful candidate will be required to work closely with the TSAM Infrastructure team who...

  • Specialist Solution Analyst

    4 weeks ago

    Johannesburg, South Africa Centrax Systems Full time

    Bachelor’s degree in Computer Science or related field required 5 Year working within a banking environment 10 years working experience Manuel testing skills - 5 Years’ experience Agile SAFE Methodology - 2 Years’ experience

  • Manager Operations: System Operators

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Payments Systems Operations Manager

    4 weeks ago

    Johannesburg, South Africa Helen Wilson Recruitment Full time

    **Essential Criteria for consideration** - Min 5 years hands on experience with project support in a Payments Environment - ie: electronic payment projects - Relevant tertiary qualification - Completed Foundational Course in Payment Systems **Knowledge**: - System / Business analysis methodologies and principles. - System / Business analysis techniques. -...

  • Operations System Administrator

    3 weeks ago

    Johannesburg, South Africa Nambiti Technologies Full time

    Administer and manage processes as part of a systems administration team and be responsible for selected processed in the data-center;2) System administration skills required will create a balanced team combination with cross-functional skills and experience to be able to support the following systems and components in the data center:a) SCCM;b) SCOM;c)...

  • Operations System Administrator

    3 weeks ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Administer and manage processes as part of a systems administration team and be responsible for selected processed in the data-center;2) System administration skills required will create a balanced team combination with cross-functional skills and experience to be able to support the following systems and components in the data center:a) SCCM;b) SCOM;c)...

  • Systems Administrator

    4 weeks ago

    Johannesburg, South Africa IT Ridge Technologies Full time

    System Administrator responsibilities include:Monitoring system performance and troubleshooting issuesEnsuring security and efficiency of IT infrastructureEnsure security through access controls, backups.Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualizationInstalling and configuring...

  • Systems Coordinator

    17 hours ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in the Western CapeThe Systems Coordinator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers.Grade 12 or NQF 4 equivalent...

  • Systems Coordinator

    1 day ago

    Johannesburg, South Africa TalentCru Full time

    A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in the Western CapeThe Systems Coordinator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers.Grade 12 or NQF 4 equivalent...

  • Systems Coordinator

    14 hours ago

    Johannesburg, South Africa TalentCru Full time

    A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in the Western Cape The Systems Coordinator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers. Grade 12 or NQF 4 equivalent...

  • Systems Coordinator

    3 weeks ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in Gauteng.The Systems administrator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers.Grade 12 or NQF4 equivalent qualificationIT...

  • Systems Coordinator

    3 weeks ago

    Johannesburg, South Africa TalentCru Full time

    A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in Gauteng. The Systems administrator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers. Grade 12 or NQF4 equivalent qualification...

  • Systems Coordinator

    4 weeks ago

    Johannesburg, South Africa TalentCru Full time

    A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Systems Coordinator in Gauteng.The Systems administrator is responsible for the upkeep, configuration and reliable operation of computer systems especially multi-user computers such as servers.Grade 12 or NQF4 equivalent qualificationIT...

  • Operations Analyst

    4 weeks ago

    Johannesburg, South Africa IFC Systems Corporation Full time

    **Operations Analyst** **Job #**: - req25870**Organization**: - IFC**Sector**: - Operations**Grade**: - GE**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Johannesburg,South Africa**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 2/2/2024 (MM/DD/YYYY) at 11:59pm...

  • Operations Analyst

    4 weeks ago

    Johannesburg, South Africa IFC Systems Corporation Full time

    **Operations Analyst** **Job #**: - req24895**Organization**: - IFC**Sector**: - Upstream**Grade**: - GE**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Johannesburg,South Africa; Nairobi, Kenya**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 11/14/2023 (MM/DD/YYYY) at...

  • Senior Systems Operation Support Analyst

    4 weeks ago

    Johannesburg, South Africa The Corporate Circle Full time

    Job Overview **Expiration date**: 21 February 2024 **Location**: Johannesburg, Gauteng **Job Title**: Senior Systems Operation Support Analyst **Salary**: R50,000 **Education Level**: Bachelors Degree **Job Level**: Senior **Minimum Experience**: 5- 7 Years Senior Systems Operation Support Analyst - Sandton. We are seeking a talented Senior Systems...

  • IT Systems Design Administrator

    4 weeks ago

    Johannesburg, South Africa CareerfinderZA Full time

    **Key Performance Area**: - Actively seeks out IT trends that are in the market to keep relevant - Maintaining strong internal cross-departmental relationships - Prepare PC and system process documentation - Design, develop, implement, and maintain IT support helpdesk structure to deliver a reliable, high-performance SLA. - Ensure systems comply with...

  • Operations Manager

    4 weeks ago

    Johannesburg, South Africa Project Management Connection Full time

    **Overall job purpose**: The key areas of responsibility entail managing the end-to-end projects, governance functions and administration services of the various payment systems. **Key stakeholder management and interaction**: - Internal and external **Responsibilities**: - To manage and lead the end-to-end administration and operational processes and...

  • Senior Operations Officer

    6 days ago

    Johannesburg, South Africa IFC Systems Corporation Full time

    **Senior Operations Officer** **Job #**: - req23846**Organization**: - IFC**Sector**: - Operations**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Johannesburg,South Africa**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 8/17/2023 (MM/DD/YYYY) at...