Internal Sales Representative

4 days ago


Johannesburg, South Africa General Profiling (Pty) Ltd Full time

**PURPOSE**

Converts pre-qualified leads and generates new business with existing customers by using upselling tactics that ensure a great customer experience.

**COMPETENCE REQUIREMENTS**

**EDUCATION**
- Grade 12 / N3
- University degree with a concentration in marketing, promotions, advertising sales, or business administration (advantage)

**EXPERIENCE**
- 3 to 5 years of industry sales experience preferred
- Must be able to liaise with customers, taking internal and external order, do the drawing and process the orders.
- Must be able to ensure that all orders process have the correct quantities, material, grades, tolerances required, delivery times and method of processing and ad-hoc duties as directed.
- Excellent verbal and written communication skills
- Strong listening skills
- Strong organizational skills
- Strong sales and cold calling skills
- Excellent multitasking skills
- Strong presentation skills
- Ability to work well in a fast-paced environment
- Excellent customer service skills
- Technical understanding
- Ability to work under pressure
- Excellent mathematical and analytical skills
- Superior drawing abilities
- Great hand-eye coordination.

**RESPONSIBILITIES / ACCOUNTABILITIES**
- Represent the Company and deal with customers in a professional, respectful, efficient and courteous manner.
- Ensure that all Orders and Quotations are handled according to Company systems and guidelines.
- Create Job Cards.
- Attend to the internal order processing as well as the drawings referred by the External Sales Representatives.
- Draw items/parts.
- Check all drawings before they are released for production.
- To ensure that in relation to all Orders to be processed, there is availability of material on hand, and furthermore to check that the quality, grades, thickness, tolerance, methods of processing, delivery times etc. are correctly specified before production commences. If material is not available or on hand, then the process for ordering is to be implement
- Ensure that the Job Cards are submitted timorously to the Creditor’s Clerk for “Credit Approval”. If approval is not received, then the Customer is to be contacted, and it must be arranged for payment in advance, or alternatively, that the items/parts be delivered to the Customer on a C.O.D. basis.
- Ensure that pricing on repeat orders is correct, and that price increases have been accounted for.
- Ensure that the items/parts are of a high quality and standard, and that they are delivered to the Customer timorously.
- Deal with customers in every aspect, in an efficient and courteous manner.

**Job Type**: Permanent

**Salary**: R10,000.00 - R12,000.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales: 3 years (preferred)



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