Branch Manager

2 weeks ago

Durban, South Africa Scorpion Legal Protection (RF) Pty Ltd Full time

**PURPOSE OF THE POSITION AND KEY RESPONSIBILITIES**

The purpose of this position is to manage a team of legal and administrative staff at a branch level, who are required to assist members (clients) with legal advice and paralegal solutions to common problems, within the parameters as set by the Company and the Scorpion Legal Protection Membership Agreement.

**Key Responsibilities include, but are not limited to the following**:
**General Branch Management - **Manage staff to ensure that service standards are upheld

**Staff Development & Discipline - **Performance management, assessment, motivation, and discipline of staff

**Reporting and Quality Assurance - **Monthly and weekly reporting on activities, quality, and budgeting

**Liaison with Attorneys/Claims Department - **Attend to obtaining advice and instructions on legal matters

**Liaison with Clients and Employees - **Dealing with and minimising complaints/conflict between staff and clients

**MINIMUM REQUIREMENTS AND GENERAL WORKING CONDITIONS**

**Education: Must have Matric (Grade 12); and Equivalent**
- **Must have Legal Degree.**
- **Admitted Attorney and Management Qualification Advantageous**

**Experience**:At least 4 year’s relevant working experience**.**
- Proven Performance Track Record
- Must have leadership skills
- Ability to provide guidance on resolution of complex Property disputes

**Other**:Must be computer literate; specifically, proficient in MS Word, Excel, and Outlook.

**First preference will be given to African Male living with disability.**

**General working conditions**:Regular office environment and no health and safety risks involved.

**PRE-REQUISITE COMPETENCIES**

**Knowledge Competencies**:Professional knowledge

Product knowledge

**Skill Competencies**:Accuracy, Attention to detail, administrative skills, Analytical thinking ability, Computer literacy, Conceptual thinking ability, Conveying information, Decision-making skills, Financial interpretation, Flexibility, Goal setting ability, Listening skills, Numerical ability, Organisation awareness, Organising ability, Persuasiveness, Planning ability, Problem-solving ability, Self-control, Teamwork, Time-management skills, Verbal communication, Written Communication,

**Behavioural Competencies**: Acceptance of change, Action orientation, administrative orientation, Computer systems orientation, Concern for order, Customer service orientation, Decisiveness, Information seeking, Initiative, Integrity, Levels of energy, Organisational commitment, Persistence, Personal growth orientation, Numerical orientation, Self-confidence, Stress tolerance

**EMPLOYMENT EQUITY**

**PRIVACY**

Scorpion Legal Protection is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. Scorpion Legal Protection has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate, and current.

**Job Type**: Permanent

**Salary**: R23,425.00 - R33,052.00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelors (required)

**Experience**:

- Management: 4 years (required)
- Legal: 4 years (required)

Application Deadline: 2023/06/23

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