Specialist Mast

Job Overview:
Responsible for the coordination and supervision of the telecommunications mast and tower (M&T) activities on the geographical or functional area of the mast structures and

installation requests and improvement on existing to ensure network growth, tenancy incremental and stability. Support the new build project management of Masts & Towers portfolio including but not limited to new Pipeline, Repairs and Refurbishment, Co-location related projects and Masts facilities business as usual (BAU) activities to achieve defined project or operational objectives within given timelines, budget and performance. Management of both internal and external stakeholders as well as a geographically distributed team. Provide clients regional support and reporting on M&T business objectives.

Job Responsibilities:
Tenancy Processing and Technical Support:

- New Application
- Contract Amendment/ reassessment
- Contract renewals

Perform Radio Site Engineering and site/space optimization

Manage site lease schedule verification and signoff

Support co-location Income verification and billing discrepancies assessments

Manage co-location installation, acceptance and signoff on Quality

Manage stakeholders to ensure end to end completion of the tenancy requests

Manage co-user power connections charges (Trip Rating charge & Power-metering)

Compile co-location agreements report and validate installation against tariffs

Receive radios site and facilities management requests from customer

Attend to the query/ request with applicable staff member and or facility contractor

Provide necessary feedback to customers

Mast & Towers Facilities Management (FM)

Coordinate maintenance of relevant Radio sites and facilities management

Verify and update data on colocation systems

Log facilities related queries with facilities management contractor and follow up for resolution

Perform Quality and audit on Gyro M&T structures

Coordinate decommissioning and recovery of old redundant and inactive equipment

Coordinate Co-user power metering and optimization project

Coordinate site cleaning, security and infrastructure maintenance on Gyro M&T sites

Project Management

Support the development and implementation of the mast Project Plan, including the configuration management, risk management, issue management

and communication plans.

Liaise with and coordinate the activities of service providers where required including the management of budget and actual costs.

Liaise with project office and provide inputs on an ongoing basis throughout the projects to ensure that the projects implemented meet the set objectives

Interface with operating divisions and internal departments, attend functional meetings regularly to ensure correctness of specifications and

deliverables.

Support project office to maintain and coordinate the register of stakeholders and clients, and ensure timely and consistent communication on projects

status to stakeholders

Regular feedback/ progress meeting, maintain and coordinate the register of stakeholders and clients

Maintain stakeholder relationship, including employees, customers, suppliers and service providers

Capital Programme:
Supporting in assessing demand for suitable site(s) for new and upgrade masts rollout (in light with regional specific in-sighted garnered from customer

engagements)

Analyse load limitation on existing masts and assess the need for mast upgrade

Perform technical sites surveys and kick-off site build meetings (as required by the Project Management team)

Quality Acceptance and signoff on all built tower

Arrange new asset registration and add to maintenance list

Coordinate antennae migration from old mast to newly built or upgraded mast in instances of tower replacements

Support the decommissioning and recovery of old masts & towers process

People/ stakeholder management:
Ongoing customer issue resolution

Liaise with all the relevant stakeholders and obtain inputs on an ongoing basis throughout the projects to ensure that the projects implemented meet the

set objectives

Interface with operating divisions and internal departments, initiate and attend functional meetings regularly to ensure correctness of specifications and

deliverables.

Maintain and coordinate the register of stakeholders and clients and ensure timely and consistent communication on projects status to stakeholders

Regular feedback / progress meeting, maintain and coordinate the register of stakeholders and clients

Manage customer SLA as per priority

Maintain stakeholder relationship, including employees, customers, suppliers and service providers

Compiled Reports/ Documentation

Equipment compliance

Environmental basic compliance

Co-location installation data verification

Manage colocation pipeline on a weekly basis

Ad-hoc Surveys when requests are received from tenants or public

FUNCTIONAL KNOWLEDGE REQUIRED:
Occupational Health and Safety Act; Policies and Procedures; Radio Site M