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Chief Administrator: Desktop Analyst

1 month ago

Durban, South Africa Transnet Full time

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_**
**_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_**
**_Division._**

**_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_**

Post :, ,, ,

E-mail:
Fax:
before the closing date of the advertisement.

Note: if you have not been contacted within 30 days of the closing date of this advertisement please consider your

We urge all our employees, clients, members of the public and our suppliers to report any kind of fraud or corruption at

**_ Operating Division : TPT Durban CT_**

**_ Position Title : Chief Administrator: Desktop Analyst_**

**_ Employee Group : Permanent_**

**_ Department : ICT_**

**_ Location : Durban_**

**_ Reporting To : ICT Manager_**

**_ Grade Level : TPTH2X_**

**_ Reference Number : 203348_**

**_ Position Purpose:_**

To install, support, maintain, analyse, evaluate and troubleshoot all the Information Technology hardware, software and

desktop - server support in the port for the complete ICT environment thereby ensuring continued availability of these

components forming a major part of the operations and profitability of the businesses.

**_ Position outputs:_**
- Maintains inventory of computers and Peripherals.
- Negotiates with outside vendors on contract fulfilment, obligations and dispatches IT Services staff and/or vendor

representatives to resolve problems.
- Manage IT projects as directed by IT Manager regarding upgrading, repairs and maintenance of ICT infrastructure.
- Management of SPARCS Cache size database to optimal status
- Provides support and resolves problems related to installed computer software;
- First point of contact in all computer hardware and software problems and requests.
- Manage and maintain deployment of AV software
- Configure and troubleshoot Teklogix wireless narrowband data terminals to ensure the efficient dissemination of information

to OLEs and CCs.
- Ensure response time on servers is at its peak, this entails monitoring and a production of fault reports.
- Ensure that current software trends are adhered to by keeping up with latest software in the current market.
- Support and maintenance of all Camco dependant technologies (Zebra printers, OCR readers etc) to ensure optimal

turnaround times for landside operations
- Configure and maintain SAP clients on all workstations as directed by SAP support.
- Evaluate and monitor requirements for DCT Radio and Wifi infrastructure.
- Monitor and maintain pc interface to PLCs on cranes.
- Ensure maximum availability of T/A infrastructure by monitoring and maintaining XTime900 clients, Turnstiles, Biometric

Readers, Controllers and POE switches.

**_ Qualifications & Experience:_**
- National High Diploma in ICT or equivalent or related field
- 3 years experience
- Driver’s license / Own Transport
- Added Advantage:
- A+
- N+
- MCITP, CCNA, ITIL

**_ Competencies:_**
- Knowledge / Skills required:
- TPT business and operations
- Project management
- Corporate governance.
- Data base management
- Office Suite
- NAVIS SPARCS
- GOS
- Teklogix
- High level Communication
- Report writing
- Problem solving
- Lateral thinking
- Organisational
- Presentation
- Communication
- Be prepared to work overtime/ Stand-by