Chief Administrator: Desktop Analyst
7 months ago
**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_**
**_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_**
**_Division._**
**_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_**
Post :, ,, ,
E-mail:
Fax:
before the closing date of the advertisement.
Note: if you have not been contacted within 30 days of the closing date of this advertisement please consider your
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**_ Operating Division : TPT Durban CT_**
**_ Position Title : Chief Administrator: Desktop Analyst_**
**_ Employee Group : Permanent_**
**_ Department : ICT_**
**_ Location : Durban_**
**_ Reporting To : ICT Manager_**
**_ Grade Level : TPTH2X_**
**_ Reference Number : 203348_**
**_ Position Purpose:_**
To install, support, maintain, analyse, evaluate and troubleshoot all the Information Technology hardware, software and
desktop - server support in the port for the complete ICT environment thereby ensuring continued availability of these
components forming a major part of the operations and profitability of the businesses.
**_ Position outputs:_**
- Maintains inventory of computers and Peripherals.
- Negotiates with outside vendors on contract fulfilment, obligations and dispatches IT Services staff and/or vendor
representatives to resolve problems.
- Manage IT projects as directed by IT Manager regarding upgrading, repairs and maintenance of ICT infrastructure.
- Management of SPARCS Cache size database to optimal status
- Provides support and resolves problems related to installed computer software;
- First point of contact in all computer hardware and software problems and requests.
- Manage and maintain deployment of AV software
- Configure and troubleshoot Teklogix wireless narrowband data terminals to ensure the efficient dissemination of information
to OLEs and CCs.
- Ensure response time on servers is at its peak, this entails monitoring and a production of fault reports.
- Ensure that current software trends are adhered to by keeping up with latest software in the current market.
- Support and maintenance of all Camco dependant technologies (Zebra printers, OCR readers etc) to ensure optimal
turnaround times for landside operations
- Configure and maintain SAP clients on all workstations as directed by SAP support.
- Evaluate and monitor requirements for DCT Radio and Wifi infrastructure.
- Monitor and maintain pc interface to PLCs on cranes.
- Ensure maximum availability of T/A infrastructure by monitoring and maintaining XTime900 clients, Turnstiles, Biometric
Readers, Controllers and POE switches.
**_ Qualifications & Experience:_**
- National High Diploma in ICT or equivalent or related field
- 3 years experience
- Driver’s license / Own Transport
- Added Advantage:
- A+
- N+
- MCITP, CCNA, ITIL
**_ Competencies:_**
- Knowledge / Skills required:
- TPT business and operations
- Project management
- Corporate governance.
- Data base management
- Office Suite
- NAVIS SPARCS
- GOS
- Teklogix
- High level Communication
- Report writing
- Problem solving
- Lateral thinking
- Organisational
- Presentation
- Communication
- Be prepared to work overtime/ Stand-by
-
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