Service Technician Trainee
2 weeks ago
_*_Qualification in Electrical Engineering: Light Current. _Valid driver’s license *_
**Location**:
Cape Town
Description:
A supplier of laboratory equipment and analytical instruments is seeking a Service Technician Trainee. The duties and responsibilities include, but are not limited to, installation, commissioning and preventative maintenance of all company equipment on-site; providing professional and friendly customer service to all customers; Fault Finding; completion of the Job card for quotation; sending the quotation to the customer within 24 hours of being on site; repairs to equipment; services to equipment; technical back-up and support to customers; handling of Guarantee Claims and Repairs; identifying sales opportunities and communicating them to the sales team; End-user Training and cross training to staff within the company; Telephonic Technical Support; correspondence with principals; sale of Service Level Agreements (SLA’s); maintenance of SLA’s; cross-border & local travel for repairs and service; working overtime as required; assisting with standby for critical customers; maintaining all administrative work and adherence to all Management Control System (MCS) requirements.
Key Requirements:
A qualification in Electrical Engineering (Light Current) and driver’s license is required.
Additional Requirements:
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