Trainee/Junior Service Advisor

Found in: beBee S ZA - 4 weeks ago

Western Cape Stellenbosch, South Africa Rola Motor Group Full time
Rola Motor Group’s job vacancy, Career and Recruitment

Job title : Trainee/Junior Service Advisor – Rola Haval Stellenbosch jobs in Western Cape

Job Location : Western Cape, Stellenbosch

Deadline : April 04, 2024

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Job Advert Summary    

The ideal candidate should possess excellent communication skills and be able to work effectively in a fast-paced environment. Additionally, you should have a positive attitude, be detail-oriented, and have a passion for delivering outstanding customer service.

If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity

Minimum Requirements    

High school diploma or equivalent Knowledge of vehicle maintenance and repair procedures (advantageous) Excellent communication and customer service skills Ability to work in a fast-paced environment Detail-oriented with strong organisational skills Positive attitude and willingness to learn Proficient in computer applications and software Valid driver’s license and clean driving record

Duties and Responsibilities    

Greet customers and assess their vehicle repair and maintenance needs Provide accurate estimates of repair costs and timeframes Schedule service appointments and ensure that repairs are completed on time Communicate with technicians and parts department to ensure timely completion of repairs Educate customers on preventative maintenance and recommend appropriate services Maintain accurate records of service history and ensure that all necessary paperwork is completed accurately and on time Address customer concerns and complaints in a timely and professional manner Follow up with customers after service to ensure satisfaction and promote customer loyalty

*Customer Service jobs in south africa

*Trainee/Junior Service Advisor – Rola Haval Stellenbosch in Stellenbosch

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