Waiter

**Salary Bracket**: Basic R4575.00 per month. Tips are over and above. This position is based in Parktown JHB.

**CANDIDATES WITH EXPERIENCE IN SERVING SUSHI WOULD BE PREFERRED.**

Must be fluent in English and well spoken

**Benefits**: Tips (Can earn up to and more than R10k per month in tips alone)

Grade 12 Minimum

**Working Hours**: 180 hours per week. Includes weekends.

**Experience**: Minimum 2 years previous experience at an upper tier establishment

**Reporting Line**: Floor Manager

Knowledge of cocktails and drinks would be beneficial. Knowledge of POS systems would be beneficial.

**Qualities**: Vibrant, funky, energetic, well spoken, presentable, extrovert

**GENERAL RESPONSIBILITIES**:

- Daily preparation of shop opening & cleaning
- Greeting of guests at the entrance of the restaurant
- Assisting guests with seating allocation
- Handing out menus to guests
- Recommendation of meals and drinks in accordance with customer preferences
- Have an extremely good understanding of the menu and ingredients per dish.
- Taking of food and drink orders as well as punching this in on the POS system
- Staying attentive to the needs of guests in the dining area and ensuring the best customer service per table is delivered on a daily basis.
- Delivering food from the kitchen to the guests in a timeous manner (speed of service is essential)
- Printing of bills and processing of bill payments (cash & card)
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests - also ensuring that the order placed was the correct order received.
- Following health code standards with regards to the handling of food
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
- Ensure that tables are cleaned and presentable for the next guests.
- Closing of table so on the POS system
- Processing of Take-away orders as well as preparation thereof.
- Build rapport with customers as to ensure the best possible dining experience is delivered.
- Deal with customer complaints in a professional manner along with management.

**Salary**: R4,500.00 - R15,000.00 per month

**Experience**:

- Waiter: 2 years (required)