Client Services Team Lead

2 weeks ago


Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:
**purpose**:

- To supervise a team across Client On-Boarding processes i.e. Documentation and KYC so that Client documentation and information is completed accurately and timeously.**experience and qualifications**:

- Relevant diploma and experience in a similar role in similar context
- Minimum of 5 years working experience
- General Requirements:

- Knowledge of relevant legislation i.e. FICA
- Knowledge of relevant RMB Systems
- Experience managing a similar function
- Understanding of CIB Client Servicing environment
- Competencies
- Analysis and Attention to Detail
- Problem Solving
- Excellence/Quality Orientation
- Planning and Organising
- Knowledge Sharing
- Building Relationships



  • Johannesburg, South Africa Planet10 Full time

    GoldenRule is currently engaged in an exciting project and hiring for a major in the mining sector. We require the skills of a Team Lead Protection Services to be based in Rustenburg '† Must have 4 years experience in the Desk Side Services domain. - 4-Years relevant technical and fault-finding experience. - understanding of IT and network...

  • Client Lead

    4 weeks ago


    Johannesburg, South Africa Edge Growth Full time

    **Job purpose** The Client Lead is responsible for supporting the Head of Client in driving business growth through development of impactful client solutions to existing clients. The Client Lead is responsible for managing the relationship, solution design and delivery for platinum clients The Client lead needs to guide the delivery of programmes to SME’s...


  • Johannesburg, South Africa Agency Growth Team Full time

    Do you LOVE serving clients, leading teams, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, an established team of client success professionals, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push your team forward, consult heavily...


  • Johannesburg, South Africa PRR Recruitment Services Full time

    Looking for a Production Analytics Team Lead!! Bryanston/Centurion **Requirements**: - BSc/MSc in Computer Science - Role-related certifications preferred (e.g., MCSE, MCSD) - Hands-on experience with database standards - Agile Methodologies, e.g., Kanban - Proper understanding of the SDLC - Power BI - Advanced MS SQL Server - Relational Database Design -...


  • Johannesburg, South Africa PRR Recruitment Services Full time

    Looking for a Production Analytics Team Lead!!Bryanston/Centurion Requirements:• BSc/MSc in Computer Science• Role-related certifications preferred (e.g., MCSE, MCSD)• Hands-on experience with database standards• Agile Methodologies, e.g., Kanban• Proper understanding of the SDLC• Power BI• Advanced MS SQL Server• Relational Database...


  • Johannesburg, South Africa Agency Growth Team Full time

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...


  • Johannesburg, South Africa Tree of New Beginnings Full time

    Our client is not just an IT Managed Security Services Provider; they're a global supporter of people's dreams. As part of our continued growth, we're seeking a dynamic Client Services Executive to join our Executive Committee in Johannesburg, South Africa. In this role, you will stand at the forefront, leading a team of Account Executives, driving customer...

  • Development Team Lead

    4 weeks ago


    Johannesburg, South Africa Dynexity Full time

    My client is looking for a Development Team Lead to manage the companies dev team (web-based & mobile products). - Must have relevant IT Degree with strong technical skills in: ASP.net web development using C# and VB.net (including XML, CSS, AJAX, Jscript) - Understanding of development in an Agile environment, SDLC life cycle, System architecture design -...

  • Operations Team Lead

    4 weeks ago


    Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: **purpose**: - This role will manage the Counterparty Operations team responsible for Standard Settlement Instructions (SSI), Static Reference Data (SRD) and portfolios.**experience and qualifications**: - Experience with systems such as golden source, calypso or murex - Previous experience in...


  • Johannesburg, South Africa Palesa Mbali Group Full time

    Our client in the financial insurance industry is seeking a **Team Lead Development**, to coordinate and prioritise development tasks, effectively deploying resources and workload allocation, ensuring the efficient development of business IT systems. **Key Activities**: - Ensure Applications Software Roadmap priorities development work in line with...


  • Johannesburg, South Africa Believe Resourcing Full time

    Location: Sandton, Johannesburg **Salary**: R35,000 - R45,000 **Our Client**: A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology. **About The Role**: You will be responsible for planning, overseeing and leading projects from...


  • Johannesburg, South Africa Rocket Creative Design & Display Full time

    Rocket Creative Design & Display is powered by its successful client service team, and we're on the hunt for a qualified client service manager to drive sales and growth. You will be responsible for taking charge of a small, experienced team and, with management, formulating and implementing strategies. You will need a formidable understanding of all client...

  • IT Team Lead-2

    6 days ago


    Johannesburg, South Africa FirstRand Full time

    Job Description To manage the allocation and quality of work within area of responsibility - Supervision and performance management of the team - Driving team training and development needs - Will be responsible for the management of the core processes and ensuring that the correct procedures are applied, and transactions/procedures are processed and...


  • Johannesburg, South Africa Sanlam Full time

    What will you do? PURPOSE OF THE ROLE To contribute towards minimised risk in the Distribution Division through leading the delivery of any one of the following capabilities in the Quality Assurance function: Quality Assurance Replacements and Complaints To lead a team of Administrators responsible for checking and verifying adherence to standards, policies,...


  • Johannesburg, South Africa Dimension Data Full time

    **Job Profile Summary Applies sales skills to engage and close opportunities with decision-makers. Turns opportunity over to implementation/consulting team. Deals may involve a long sales cycle. Results: Can report to any of the field sales management positions. **Job Description The Client Partner will be required to own the deal strategy for any services...

  • Team Manager

    7 days ago


    Johannesburg, South Africa Bayport Financial Services Full time

    The Client Service Team Manager is responsible for the overall direction, coordination, quality, and productivity of the Client Services team. The Team Manager will work closely with front-line staff, support departments, internal/ external stakeholders, and the management in support of business needs. He/She needs to make sure that the departmental service...

  • Team Lead Excon

    4 weeks ago


    Johannesburg, South Africa Nedbank Full time

    **Job Purpose** - Ownership and adherence to compliance and regulatory requirements pertaining to Cross Border Payments to minimise operational risk and identify and mitigate risk by adhering to the risk framework principles and ensuring sustainable business through alignment of business structures, systems, and processes. To support business objectives by...


  • Johannesburg, South Africa SavageOne Pty Ltd Full time

    Job Description:We are looking for a strategic and client-focused Senior Client Services Manager to oversee our client services department. As the Senior Client Services Manager, you will be responsible for managing client relationships, driving client satisfaction, and ensuring the successful delivery of our products or services. You will lead a team of...


  • Johannesburg, South Africa NielsenIQ Full time

    Job Description Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects. Client Servicing -  Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management  -Assist senior staff...


  • Johannesburg, South Africa The Recruitment Council Full time

    Key Areas of Responsibilities Responsible for being the primary point of contact for clients Contributes to and provides input into the entire client life-cycle, including renewals, endorsements and/or cancellations. Works with New Business Development Executive to generate and co-ordinate internal new business leads to enable the cross-selling strategy...